topic Re: Jabber / sound while using a bluetooth Headset in IP Telephony and Phones

Jabber / sound while using a bluetooth Headset

marlen — Tue, 15 Nov 2022 10:44:58 GMT

Hi,

my colleagues and I work with Jabber and bluetooth headsets. Jabber does recognize the headsets but the voice you hear is so consumed that you can't understand a word. All other tools like MS Teams etc. work normally with Bluetooth headphones.

Did anyone has dealt with the problem before?

Re: Jabber / sound while using a bluetooth Headset

bpiscopo — Fri, 18 Nov 2022 19:03:49 GMT

We are experiencing the same issues. It sounds like someone is using a voice changer.

Re: Jabber / sound while using a bluetooth Headset

marlen — Fri, 18 Nov 2022 19:15:21 GMT

I saw posts about this from the last year but with no solution provided. Any idea how we can address this directly to Cisco? Or on a channel with more activity?