topic Re: Cisco 7941 registration issues with VOIP.MS in IP Telephony and Phones

Cisco 7941 registration issues with VOIP.MS

wyattpacli — Mon, 12 Jun 2023 05:27:34 GMT

Recently, I've been attempting to register my 7941 with VOIP.MS. The phone receives the config files fine, and all the configuration loads. But the phone seems to get stuck in a loop of "registering" and "restarting". Attached are all 3 config files I'm using. Can anybody tell me what the issue is and how to fix it? There's no errors with the config files that I am aware of. Please let me know if there is any more information that I need to provide.

Re: Cisco 7941 registration issues with VOIP.MS

Leo Laohoo — Mon, 12 Jun 2023 06:57:50 GMT

@wyattpacli wrote:
<natEnabled>true</natEnabled>
<natAddress></natAddress>
<proxyServerURL>proxy:3128</proxyServerURL>

What are these lines for?

Is NAT enabled in the network?

Is ALG enabled?

Re: Cisco 7941 registration issues with VOIP.MS

wyattpacli — Mon, 12 Jun 2023 16:12:35 GMT

I got this config file from another website, so I couldn't tell you what those lines are for. NAT and ALG is enabled in the network, but SIP ALG is disabled.

Re: Cisco 7941 registration issues with VOIP.MS

wyattpacli — Mon, 12 Jun 2023 20:19:05 GMT

Here are the status messages as well.

Re: Cisco 7941 registration issues with VOIP.MS

Leo Laohoo — Tue, 13 Jun 2023 00:18:30 GMT

Disable SIP ALG on the network.
Disable NAT on the network and phone settings.
Remove the option about proxy.