Cisco phone system not connecting to Telstra mobile phone number

samhackworthy — Thu, 17 Aug 2023 01:49:42 GMT

Hi All,

I am running a small business and we are discovering that Cisco office phone systems are unable connect a phone call to a Australian Telstra mobile phone number.

Has anyone come across this and have a solution to this issue as it is costing our business potential work ?

Thanks in advance for any input.

Re: Cisco phone system not connecting to Telstra mobile phone number

Leo Laohoo — Thu, 17 Aug 2023 01:58:27 GMT

@samhackworthy wrote:
I am running a small business and we are discovering that Cisco office phone systems are unable connect a phone call to a Australian Telstra mobile phone number.

What sort of call manager are you using, Cisco-branded or is the phone a 3PCC/MPP image?
What happens if calling other mobile phone provider, like Optus or Voda?
What actually happens if a call to a Telstra phone is placed, is there a recording? Busy tone?
Who is the voice provider?

topic Re: Cisco phone system not connecting to Telstra mobile phone number in IP Telephony and Phones

Cisco phone system not connecting to Telstra mobile phone number

Re: Cisco phone system not connecting to Telstra mobile phone number