https://community.cisco.com/t5/ip-telephony-and-phones/8841/m-p/4967115#M412933 <P>Get the phone RMAed.&nbsp;</P> <P>If the phone was delivered/purchased &lt;6 months ago, claim it on DOA.&nbsp;&nbsp;</P> Mon, 27 Nov 2023 21:47:56 GMT Leo Laohoo 2023-11-27T21:47:56Z https://community.cisco.com/t5/ip-telephony-and-phones/8841/m-p/4966750#M412932 <P><SPAN>Dear Cisco Team,&nbsp;</SPAN></P><P><SPAN>Greetings!!!</SPAN></P><P><SPAN>I have an 8841 phone that doesn’t boot us. When i plug in the ethernet cable the mute button lights up read and the handset led shows red too but nothing else happens even the screen doesn’t show anything no cisco logo no nothing just blank...</SPAN></P><P><SPAN>I have tried factory resetting it but it doesn’t work.</SPAN></P><P><SPAN>What could be the problem and how do I solve it..</SPAN></P><P><SPAN>any &nbsp;help is highly appreciated</SPAN></P> Mon, 27 Nov 2023 11:28:58 GMT https://community.cisco.com/t5/ip-telephony-and-phones/8841/m-p/4966750#M412932 8841 2023-11-27T11:28:58Z https://community.cisco.com/t5/ip-telephony-and-phones/8841/m-p/4967115#M412933 <P>Get the phone RMAed.&nbsp;</P> <P>If the phone was delivered/purchased &lt;6 months ago, claim it on DOA.&nbsp;&nbsp;</P> Mon, 27 Nov 2023 21:47:56 GMT https://community.cisco.com/t5/ip-telephony-and-phones/8841/m-p/4967115#M412933 Leo Laohoo 2023-11-27T21:47:56Z