topic Re: Unable to ping vlan gateway from VM in IP Telephony and Phones

Unable to ping vlan gateway from VM

Rajan R — Mon, 29 Jan 2024 07:40:38 GMT

Hi,

Running a Unity Connection 12.5. I am unable to ping the local vlan gateway from the cli. Hence it is not reaching the internet and unable to sync licenses. I am able to ping CUCM since it is in the same VM Server. Nothing goes out otherwise. Restarted it several times. Any clues ?

Thanks

Re: Unable to ping vlan gateway from VM

M02@rt37 — Mon, 29 Jan 2024 07:45:42 GMT

Hello @Rajan R

Do you check IP config of that Unity Connection server? default Gateway ?

Re: Unable to ping vlan gateway from VM

Carlo Poggiarelli — Mon, 29 Jan 2024 08:02:08 GMT

Hi @Rajan R ,

Are you able to ping the default GW from the CUCM?

Please post the output of show network eth0 detail and a utils network arp list

Thaks a lot

Regards

Carlo

Re: Unable to ping vlan gateway from VM

Nithin Eluvathingal — Mon, 29 Jan 2024 11:48:25 GMT

First, make sure you have configured the correct subnet mask. Check the VM network settings. Can your CUCM reach the gateway? If not, then it’s a common issue for all the VMs that you need to check from the VMware level