topic Re: Battery replacement for Cisco 562 MB headsets in IP Telephony and Phones

Battery replacement for Cisco 562 MB headsets

mbrueckner — Tue, 14 Nov 2023 10:10:54 GMT

Hi everyone,

we have several 56x headsets in use and some have heavily degraded battery performance (less than 1h talking time).

Is it possible to order replacement batteries and/or repair them? The devices are "almost unused" and it would be a pity to replace them just yet.

Re: Battery replacement for Cisco 562 MB headsets

Isabella54 — Tue, 14 Nov 2023 10:51:48 GMT

Hello,

For issues with degraded battery performance on your 56x headsets, it's recommended to reach out to the manufacturer's customer support or service center. They can provide information on whether replacement batteries are available and guide you on the appropriate steps for repair.

Include details about the headset model, the extent of battery degradation, and any troubleshooting steps you've already taken. The manufacturer's support team should be able to assist you in resolving the battery issues without the need for premature replacement.

Re: Battery replacement for Cisco 562 MB headsets

MarkusBecker — Tue, 03 Sep 2024 14:00:03 GMT

Did you found a genuine battery?

Re: Battery replacement for Cisco 562 MB headsets

Robert Klarmann — Thu, 12 Sep 2024 09:18:45 GMT

Hi,

the battery in my 562 headset is getting weak. Were can I get a replacement part, or can someone name a service partner here in Germany, who is able to change the battery or order a replacement battery?

Robert

Re: Battery replacement for Cisco 562 MB headsets

Leo Laohoo — Thu, 12 Sep 2024 11:36:41 GMT

Those headsets are designed to be disposable and "repairability" was never the intention.

Re: Battery replacement for Cisco 562 MB headsets

MarkusBecker — Thu, 12 Sep 2024 13:50:25 GMT

The main problem is, for the right replacement battery exist a restricted shipping to europe

You can get it here if you live in asia

https://item.taobao.com/item.htm?id=802804665401&skuId=5467939909267