topic Issues with duplicate registrarion extension CME and third party phone in Routing https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4997553#M394332 <P>Hi friends.&nbsp; A pleasure to write here!</P><P>&nbsp;We have a problems with CME CISCO and third party phones (Grandtream gxp 16xx 26xx).</P><P>Phones and CME are working properly but there is a problem with registration SIP extension.</P><P>Grandstream phones add new register, when is restart o rebooted.&nbsp; We can see the duplicate register with command "show voice register pool telefone-number 2001118 " here is log:</P><P><STRONG>TES01A-CME-01#show&nbsp; voice register pool telephone-number 2001118</STRONG></P><P><STRONG>Pool ID&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IP Address&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ln DN&nbsp; Number&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; State</STRONG></P><P><STRONG>==== ======================================= ======================================= == === ==================== ============</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.39&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;192.168.0.55&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.70&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.71&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.73&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.74&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 2&nbsp; &nbsp; &nbsp; 18&nbsp; 2001118&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; UNREGISTERED</STRONG><BR />In this case only alive the last ip and phones is working properly.&nbsp;</P><P><STRONG>Also I can see on "debug voice register pool errors" this message, but I can´t solven it.</STRONG></P><P><STRONG>*Jan 16 09:40:42.602: VOICE_REG_POOL: Register request for (2001118) from (192.168.0.74)</STRONG></P><P><STRONG>*Jan 16 09:40:42.602: VOICE_REG_POOL: Contact matches pool 18 number list 1</STRONG></P><P><STRONG>*Jan 16 09:40:42.603:&nbsp; Phone already registered</STRONG></P><P><STRONG>*Jan 16 09:40:42.603<FONT color="#FF0000">: Duplicate registration exists</FONT></STRONG></P><P>I tested</P><P>-"registratios expires min max"</P><P>-remove busy trigger config</P><P>-invites messages</P><P>-upgrade phones etc,etc</P><P>&nbsp;</P><P>Only&nbsp; can you solvent the fails registration, removing voice register pool config and configure again or reload de CME.</P><P>Anybody has this problem? I´m fiding info on Internet but I have not luck.</P><P>&nbsp;</P><P>Cisco Isr4300 Version 16.12.05</P><P>Many thanks for your support guys!</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Jan 2024 10:55:59 GMT ealfnav 2024-01-16T10:55:59Z Issues with duplicate registrarion extension CME and third party phone https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4997553#M394332 <P>Hi friends.&nbsp; A pleasure to write here!</P><P>&nbsp;We have a problems with CME CISCO and third party phones (Grandtream gxp 16xx 26xx).</P><P>Phones and CME are working properly but there is a problem with registration SIP extension.</P><P>Grandstream phones add new register, when is restart o rebooted.&nbsp; We can see the duplicate register with command "show voice register pool telefone-number 2001118 " here is log:</P><P><STRONG>TES01A-CME-01#show&nbsp; voice register pool telephone-number 2001118</STRONG></P><P><STRONG>Pool ID&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IP Address&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ln DN&nbsp; Number&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; State</STRONG></P><P><STRONG>==== ======================================= ======================================= == === ==================== ============</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.39&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;192.168.0.55&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.70&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.71&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.73&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>18&nbsp;&nbsp; C074.AD31.99C8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.0.74&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp; 18&nbsp; 2001118$&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; REGISTERED</STRONG></P><P><STRONG>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 2&nbsp; &nbsp; &nbsp; 18&nbsp; 2001118&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; UNREGISTERED</STRONG><BR />In this case only alive the last ip and phones is working properly.&nbsp;</P><P><STRONG>Also I can see on "debug voice register pool errors" this message, but I can´t solven it.</STRONG></P><P><STRONG>*Jan 16 09:40:42.602: VOICE_REG_POOL: Register request for (2001118) from (192.168.0.74)</STRONG></P><P><STRONG>*Jan 16 09:40:42.602: VOICE_REG_POOL: Contact matches pool 18 number list 1</STRONG></P><P><STRONG>*Jan 16 09:40:42.603:&nbsp; Phone already registered</STRONG></P><P><STRONG>*Jan 16 09:40:42.603<FONT color="#FF0000">: Duplicate registration exists</FONT></STRONG></P><P>I tested</P><P>-"registratios expires min max"</P><P>-remove busy trigger config</P><P>-invites messages</P><P>-upgrade phones etc,etc</P><P>&nbsp;</P><P>Only&nbsp; can you solvent the fails registration, removing voice register pool config and configure again or reload de CME.</P><P>Anybody has this problem? I´m fiding info on Internet but I have not luck.</P><P>&nbsp;</P><P>Cisco Isr4300 Version 16.12.05</P><P>Many thanks for your support guys!</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Jan 2024 10:55:59 GMT https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4997553#M394332 ealfnav 2024-01-16T10:55:59Z Re: Issues with duplicate registrarion extension CME and third party p https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4997663#M394343 <P>from your output it looks like all phones use the same-mac-address to register at the call manager<BR />a shared phone number is allowed, but MAC adress need to be different<BR />-&gt; check your phones configuration why this happens and why it is not using individual hardware MAC address</P><P>&nbsp;</P> Tue, 16 Jan 2024 14:27:15 GMT https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4997663#M394343 pieterh 2024-01-16T14:27:15Z Re: Issues with duplicate registrarion extension CME and third party p https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4998166#M394360 <P>Hi&nbsp;pieterh</P><P>Here is the problem!.&nbsp;<BR />Each terminal has configured an unique Mac address.&nbsp;<BR />I assing mac addres for a unique voice register, the problem is that same phone, add new register in CME but only is available one.&nbsp;</P><P>Option "register expires min xxx max xxx works fine win CISCO IP phones, bur are not with third party phones.&nbsp;</P><P>Many thnaks for yout time</P><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV> Wed, 17 Jan 2024 07:20:31 GMT https://community.cisco.com/t5/routing/issues-with-duplicate-registrarion-extension-cme-and-third-party/m-p/4998166#M394360 ealfnav 2024-01-17T07:20:31Z