topic Re: PASSWORD RECOVERY ON Cisco ISR 4331 is DISABLED in Routing and SD-WAN

PASSWORD RECOVERY ON Cisco ISR 4331 is DISABLED

dissai — Sat, 29 Jun 2024 12:54:06 GMT

DEAR COMMUNITY

How can I reset my router password since I found recovery mode is disabled.
I am using console to access it. Break it failed with console to go to rommon mode

MHM Cisco World — Sat, 29 Jun 2024 12:58:32 GMT

Check this

MHM

dissai — Sat, 29 Jun 2024 13:05:09 GMT

Hi MHM

My problem. I don’t remember password.

when I tried to break it tell me PASSWORD RECOVERY IS DISABLED.

MHM Cisco World — Sat, 29 Jun 2024 13:10:54 GMT

no service password-recovery <<- I think this feature is disable that why you can not do password recovery.

I will check how we can recover from this command first.

MHM

dissai — Sat, 29 Jun 2024 13:12:51 GMT

HI MHM

Thank you I will be waiting

Leo Laohoo — Sun, 30 Jun 2024 01:56:34 GMT

Console into the router and post the entire boot-up process.

What type of console cable are you using (USB-to-serial cable, USB Type A to USB micro)?

What type of console session are you using (example: PuTTY)?

dissai — Mon, 01 Jul 2024 07:48:29 GMT

Hi Leo,

The console cable is a USB-to-serial cable, and in the console session, we
use putty.

Leo Laohoo — Mon, 01 Jul 2024 11:09:52 GMT

Use a USB Type A to mini-USB console cable because the Ctrl+Break may not work.