CX cloud API vs Cisco Support API

martin-szarka — Mon, 08 Sep 2025 15:13:14 GMT

Since Cisco is migrating SNTC to CX cloud I have a question. Will CX cloud include all that includes Cisco Support API?

At the moment I don't see in CX API documentation https://developer.cisco.com/docs/cx-cloud/developer-support/ software suggestions, Automated Software Distribution service provides software information etc.

Shall I wait for CX cloud to include it? Or it will be still with Cisco Support API?

If Cisco Support API stays, shouldn't it change requirements of having SNTC as it's mentioned on https://developer.cisco.com/site/support-apis/ ?

Re: CX cloud API vs Cisco Support API

Chris Camplejohn — Mon, 08 Sep 2025 16:03:51 GMT

Support APIs are completely independent of both SNTC Portal and CXC Cloud and will continue to be available.
The documentation that refers to requiring SNTC is in the process of being updated.

topic Re: CX cloud API vs Cisco Support API in CX Cloud

CX cloud API vs Cisco Support API

Re: CX cloud API vs Cisco Support API