topic Re: Importing SDWAN routers in CX Cloud

Importing SDWAN routers

RahmaSallm — Tue, 03 Feb 2026 13:07:17 GMT

What I know i that SDWAN routers can be imported to CX agent either by SDWAN manager or directly but directly was the preferred method due to technical limitations on SDWAN manager.

Is that still the case? Are there still technical limitations on importing via SDWAN manager or is the telemetry through it is as accurate as importing directly to the CX agent?

Re: Importing SDWAN routers

Chris Camplejohn — Tue, 03 Feb 2026 13:14:26 GMT

The telemetry imported via SDWAN Manager as a data source is limited compared with direct device collection using CX Agent. For the most complete data, the CX Agent collection is the recommended method.

Re: Importing SDWAN routers

RahmaSallm — Tue, 03 Feb 2026 13:24:43 GMT

OK, so if we are going to import directly:

1- Can we import some devices through ip ranges and some other devices through seed files or do these two methods collide with each other?
2- If we are going to import via a seed file, is there a template that we can download and fill up?

Re: Importing SDWAN routers

balaji.bandi — Tue, 03 Feb 2026 13:24:05 GMT

You can use a template and import the devices.

Re: Importing SDWAN routers

RahmaSallm — Tue, 03 Feb 2026 13:28:25 GMT

Can we download a ready-made template from CX cloud or do we have to make our own with the same format in this documentation:
https://www.cisco.com/c/en/us/support/docs/cx/cx-cloud/cx224708-cx-agent-overview-guide-v3-1.html#toc-hId--90104591

Re: Importing SDWAN routers

Chris Camplejohn — Tue, 03 Feb 2026 13:29:18 GMT

It is IP range or seedfile but not both on the same Agent. There is also CDP/LLDP for discovery now. There is a template provided to download for the seedfile format. The Agent docs linked from help give you lots of details.

Re: Importing SDWAN routers

Chris Camplejohn — Tue, 03 Feb 2026 13:36:45 GMT

When you go to Admin Data Sources and Add the data source for seedfile, you will be shown a screen to provide the file. There is a template to download from there so you don't need to start from scratch.

Re: Importing SDWAN routers

balaji.bandi — Tue, 03 Feb 2026 14:24:21 GMT

You can download the template from cloud control.