topic Re: Do you support any Multi-Factor Authentication technologies in CX Cloud

Do you support any Multi-Factor Authentication technologies

whitlelisa — Wed, 04 Oct 2023 20:36:29 GMT

Hello,

Do you support any Multi-Factor Authentication technologies?

Thanks,

Lisa W.

Re: Do you support any Multi-Factor Authentication technologies

Ambuj M — Wed, 04 Oct 2023 20:46:18 GMT

refer to Cisco DUO

https://duo.com/solutions

Re: Do you support any Multi-Factor Authentication technologies

jchopp — Thu, 05 Oct 2023 19:10:18 GMT

Hey Lisa,

Thank you for reaching out with your question, I'm happy to assist you with your query.

Yes CX Cloud does support multi-factor authentication technologies. The two MFA technologies that CX Cloud currently supports are listed below:

Google Authenticator/MFA
Cisco Duo MFA

If you have additional questions on how to set up MFA for your CX Cloud account see this video, or see this link for login & account help.

If you have any further questions or need more clarification, please don't hesitate to let me know. If the information provided has been helpful in resolving your inquiry, kindly consider marking it as *Accepted as Solution*.

Thank you for your inquiry and have a great day!

Re: Do you support any Multi-Factor Authentication technologies

vinitlakhotiy — Thu, 09 Nov 2023 13:39:32 GMT

THANKS for sharing

Re: Do you support any Multi-Factor Authentication technologies

AHMEDZERROUKI — Fri, 03 May 2024 10:19:54 GMT

i'm usig google authenticaor with ciscooneidentity

Re: Do you support any Multi-Factor Authentication technologies

mohamedelkady — Sat, 11 May 2024 12:10:18 GMT

you can use Cisco DUO Security