topic Re: How do i manage license warning emails? in Cloud Networking Platform

How do i manage license warning emails?

joopv — Fri, 14 Jun 2019 10:15:04 GMT

Hi all,

If an administrator unsubscribes (with the link at the bottom of the email) from license warning emails, how can he re-subscribe again?

I looked at all kinds of places in the dashboard. Can't seem to find it... Users, alerts, administrators...

Re: How do i manage license warning emails?

kYutobi — Fri, 14 Jun 2019 12:06:56 GMT

I don't think that option is there but you can put in a case and just ask that the email be put back on for license alert.

Re: How do i manage license warning emails?

thachung — Fri, 14 Jun 2019 15:27:13 GMT

Hi @joopv,

The admin can resubscribe by navigating to their admin profile via the email at the top right corner of dashboard.
There should be a button for License renewal notifications.

If you still can't find it, please submit a support case as @kYutobi suggested.

Cheers,

Alex

Re: How do i manage license warning emails?

SoCalRacer — Fri, 14 Jun 2019 17:12:38 GMT

2 places I believe to check and add themselves back.

1) Default network wide alerts

https://documentation.meraki.com/MR/Monitoring_and_Reporting/Configuring_Network_Alerts_in_Dashboard

2)Full Org Admin

I believe anybody listed a full org admin will get emails. Might need an add/remove to clear any previous behavior

Re: How do i manage license warning emails?

joopv — Fri, 14 Jun 2019 22:13:45 GMT

Thanks Alex !

I expected it at the alerts page. Is there some way to switch these emails off by default for newly created users? Or can an admin higher up in the hierarchy manage this for other users?

Re: How do i manage license warning emails?

thachung — Fri, 14 Jun 2019 22:33:03 GMT

You can prevent these alerts from being sent to Network admins via the Organization > Configure > Settings > Administration > Licensing notifications option.

@joopv wrote:
Thanks Alex !
I expected it at the alerts page. Is there some way to switch these emails off by default for newly created users? Or can an admin higher up in the hierarchy manage this for other users?

Both of these would be feature requests at this time. Note that license warnings notifications are only sent out when there is a license problem so as long as they are taken care of beforehand, there should be little to no noise 🙂

Cheers,

-Alex

Re: How do i manage license warning emails?

tdavenport1990 — Fri, 26 Jul 2019 18:23:49 GMT

@thachung Do I need to unsubscribe from every organization manually one by one?