topic Re: Logging when cloud is not reachable in Cloud Networking Platform

Logging when cloud is not reachable

rwiesmann — Wed, 03 Jul 2019 07:52:11 GMT

I am wondering what happens with the logs of a device while the cloud is not reachable?

So basically, if lets say a switch does not have connectivity during 3 hours with the cloud. What happens

with the logs generated from the switch during this time. Will this logs be synchronized with the cloud as soon the

connectivity is back, or do I not have any logs from this 3 hours?

Many thanks for your answers.

Re: Logging when cloud is not reachable

MarcP829 — Wed, 03 Jul 2019 08:29:40 GMT

Its not.

I have the problem at the moment, a MX it not fetching its configuration. It is reachable from the internet and connected to the cloud (after it worked several months), but it is not showing anything in the log.

Even after the support fixed it.

Re: Logging when cloud is not reachable

AjitKumar — Wed, 03 Jul 2019 10:37:29 GMT

Hi,

I believe you may not have any logs reflected one the connectivity is restored.

However I understand if you have a syslog integrated in your LAN.

You might capture the events there.

As per the Out-of-Band Architecture of Meraki
• Only configuration and usage statistics are stored in the cloud

Re: Logging when cloud is not reachable

BrechtSchamp — Wed, 03 Jul 2019 14:15:41 GMT

"While the Cisco Meraki cloud is unreachable, management, monitoring, and hosted services are temporarily unavailable:

Configuration and diagnostic tools are unavailable
Usage statistics are stored locally until the connection to the cloud is re-established, at which time they are pushed to the cloud
Splash pages and related functionality are unavailable"

Source:

https://meraki.cisco.com/trust#oob

Of course there will be a limit to the amount of data that can be stored locally.

Re: Logging when cloud is not reachable

rwiesmann — Mon, 08 Jul 2019 07:58:51 GMT

thanks for the feedback

Re: Logging when cloud is not reachable

rwiesmann — Mon, 08 Jul 2019 07:59:49 GMT

Perfect, thanks for your feedback