topic Re: Invalid network ID in Cloud Networking Platform

Invalid network ID

ACC2 — Fri, 18 Oct 2019 03:43:22 GMT

I am trying to add an apple phone to my Device list. This will be the 147th device added. Whilst trying to enrol I get an "Invalid Network ID" message on the device. I have tried manually entering the ID, scanning the 2D barcode, using the web interface m.meraki.com. All 3 methods fail. I was able to enrol a device 3 days ago on Oct 15 however I cannot now. Any suggestions would be appreciated.

Re: Invalid network ID

Philip D'Ath — Fri, 18 Oct 2019 07:41:36 GMT

That sounds like a dashboard plug. I'd try waiting 24 hours and trying again.

Otherwise you'll need to open a support case.

Re: Invalid network ID

Tim_Willis — Fri, 18 Oct 2019 17:16:47 GMT

We've just hit this error this morning on a new iPad. We are using Legacy SM. We'll try back in a bit.

Re: Invalid network ID

EveHorner — Wed, 04 Dec 2019 02:25:20 GMT

Any resolution on this? I am having the same problem.

Re: Invalid network ID

MDMikey — Tue, 06 Jul 2021 16:29:29 GMT

I am getting a similar error message, but with a Mac. I am re-enrolling a MacBook Air under Big Sur that has just been wiped. The error message is "Invalid Network ID," and it asks me for a Username and Password. I have no idea what Username and Password it might be asking me for, as the machine has been completely wiped and has no accounts set up on it. I had previously removed the profile from Meraki, and then removed the Meraki assignment from Apple Business Manager (though I tried it first before doing that).

Any suggestions for why this message might be appearing, or what it is asking for? All the messages I see online about this issue refer to mobile devices -- this is with a Mac.

Re: Invalid network ID

Jedi Knight — Mon, 11 Oct 2021 02:50:21 GMT

I'm having a similar problem. I had an iPad that was, at one time, in supervised mode in Meraki MDM. I used the MDM to erase and reset the iPad to factory conditions, but accidentally left it enrolled in DEP. I then began the initial walk-through setup and found the iPad to be applying remote management. Then, thinking that I could just remove it from DEP and release it from Apple Device Enrollment, I did that, and now the iPad is stuck in limbo. It still thinks it is going to be remotely managed, but can't pull down a profile because Meraki MDM and Apple have no control over it anymore. Do I need to use Apple Configurator at this point or is it a brick?

Re: Invalid network ID

Kekkonen — Fri, 03 Dec 2021 12:37:54 GMT

I have the same exact situation. Did you find solution to this or is the iPad a brick?

Re: Invalid network ID

Jedi Knight — Fri, 03 Dec 2021 13:05:03 GMT

I was able to recover the iPad with Apple configurator. If I remember correctly I had to perform a restore and software update on the iPad in order to get it to recover.

Re: Invalid network ID

Erik31 — Thu, 04 Aug 2022 09:09:33 GMT

I have Also the Same problem. Did you need to have the Ipad in your posession when you performed the solution? Or can it be done remote?

Re: Invalid network ID

Kekkonen — Thu, 04 Aug 2022 09:18:56 GMT

You need Mac that has Apple Configurator installed. So if you have remote control to that Mac you can do it remotely.