topic Re: Android devices on the network show a generic description. in Cloud Networking Platform

Android devices on the network show a generic description.

peter.warwick — Mon, 18 Mar 2019 01:30:59 GMT

HI Guys,

Wondering if anyone is able to help or has seen this before. I have a couple of devices on my network which has generic names for the devices. Does anyone know how to pull this data into the dashboard or if this is an issue with a particular version of the Android code?

Any help would be greatly appreciated.

Thanks,

Pete

Re: Android devices on the network show a generic description.

BlakeRichardson — Mon, 18 Mar 2019 03:16:10 GMT

@peter.warwick

This is a common thing, you can manually renamed each device. Has the hostname been changed on each of the devices themselves?

Re: Android devices on the network show a generic description.

peter.warwick — Mon, 18 Mar 2019 03:20:48 GMT

I'm not sure if all of the devices have been renamed, but I know that mine has been. I have a Samsung Galaxy Note 8 and have re-named it to "Remote Detonator" - however this is still seen as "Android"

Re: Android devices on the network show a generic description.

Nick16 — Mon, 18 Mar 2019 09:08:11 GMT

From the screenshot it looks like its just the Android devices that are doing this?

You may have to manually match the devices via IP and name them I am afraid

Re: Android devices on the network show a generic description.

peter.warwick — Mon, 18 Mar 2019 23:11:37 GMT

Correct, it is only Android devices that do not pull a hostname. I'm feeling that manually changing each name may be the quickest option in this case as it only a handful of devices.

However, on a large scale deployment of Android clients; this is not a feasible option.

I have asked Meraki support the question but I feel I won't get the outcome I require.

Re: Android devices on the network show a generic description.

Nick16 — Tue, 19 Mar 2019 09:15:18 GMT

Its worth asking the question - I've just looked through some of our networks and although we only have a few places with Android devices. They are all appearing like yours

So it might be expected behaviour

Re: Android devices on the network show a generic description.

peter.warwick — Thu, 21 Mar 2019 00:25:40 GMT

Meraki support has replied explaining that this feature is not available as yet and to submit a 'make a wish' request. I have 'made a wish' so let's hope this feature becomes available in the future updates.