https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460735#M14427 <P>Thanks for reporting this <A href="https://community.meraki.com/t5/user/viewprofilepage/user-id/93997">@ATS55</A>! I am going to share this with the team to investigate further. </P> Tue, 08 Aug 2023 17:30:52 GMT AmyReyes 2023-08-08T17:30:52Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460734#M14426 <P>Hello everyone,</P><P>I have a problem resuming the courses that I have enrolled on learnig.meraki.net website. When I click on Resume button, an error message pops up and says "CloudPlayer encountered an unexpected problem while performing this operation. Please contact technical support with the provided reference number".</P><P>Any of you is experiencing the issue?</P><P>Thank you, all</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Server Error.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.cisco.com/t5/image/serverpage/image-id/266420iA256CDE8F94BCBF8/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P><P> </P> Mon, 07 Aug 2023 14:38:44 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460734#M14426 ATS55 2023-08-07T14:38:44Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460735#M14427 <P>Thanks for reporting this <A href="https://community.meraki.com/t5/user/viewprofilepage/user-id/93997">@ATS55</A>! I am going to share this with the team to investigate further. </P> Tue, 08 Aug 2023 17:30:52 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460735#M14427 AmyReyes 2023-08-08T17:30:52Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460736#M14428 <P><A href="https://community.meraki.com/t5/user/viewprofilepage/user-id/93997">@ATS55</A> - Can you please try clearing your cache and cookies, then restart your browser and see if that resolves the issue? </P> Tue, 08 Aug 2023 18:43:13 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460736#M14428 AmyReyes 2023-08-08T18:43:13Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460737#M14429 <P>Thank you for your reply. I have done that before reporting it, and it didn't help. It seems the my Firefox browser is making the issue. I mean, specifically this Firefox that is installed on my local machine. I've tried learning.meraki.net on Chrome browser and another machine Firefox, and they worked just fine. Also, if I open my local machine Firefox in the Private browsing, learning.meraki.net works fine, no issues. If any tests you or the investigation team would like me to do, please message me. Thank you</P> Wed, 09 Aug 2023 02:38:10 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460737#M14429 ATS55 2023-08-09T02:38:10Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460738#M14430 <P>Ah, thank you for clarifying and for providing this more detailed information of the issue you're experiencing. I've shared this with our internal team who manages our learning platform, and a member of that team will be reaching out to you directly to assist further. Stay tuned! </P> Wed, 09 Aug 2023 12:48:21 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460738#M14430 AmyReyes 2023-08-09T12:48:21Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460739#M14431 <P>Thank you, I will be glad working with them.</P> Wed, 09 Aug 2023 14:08:48 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460739#M14431 ATS55 2023-08-09T14:08:48Z https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460740#M14432 <P>The issue has been resolved by Meraki team.</P><P>Thank you, Amy</P><P>You guys are awesome</P> Thu, 14 Sep 2023 20:10:44 GMT https://community.cisco.com/t5/cloud-networking-platform/error-on-learning-meraki-net/m-p/5460740#M14432 ATS55 2023-09-14T20:10:44Z