topic PI Controller Configuration Backup fail in Cloud Networking Platform https://community.cisco.com/t5/cloud-networking-platform/pi-controller-configuration-backup-fail/m-p/5545444#M14559 <P>Hello Community,</P><P>I’m experiencing an issue with PI Job Dashboard &gt; Infrastructure &gt; Controller Configuration Backup.</P><P>The backup job is failing only for the WLC, while backups for other network devices are working normally.</P><P>I already checked the following:</P><P>Verified WLC credentials in PI → No issues found<BR />Ping test between WLC and PI → Successful</P><P>However, the configuration backup for the WLC still fails.</P><P>The main problem is that there are no detailed error logs that fail reason is failed for all device, so it is difficult to troubleshoot and identify the root cause.</P><P>Has anyone experienced the same issue or a similar case with WLC backup jobs in PI?<BR />Any advice would be greatly appreciated.</P><P>WLC Model: AIR-CT5508-K9</P><P>Best regards,</P> Wed, 15 Apr 2026 07:45:41 GMT mskang1 2026-04-15T07:45:41Z PI Controller Configuration Backup fail https://community.cisco.com/t5/cloud-networking-platform/pi-controller-configuration-backup-fail/m-p/5545444#M14559 <P>Hello Community,</P><P>I’m experiencing an issue with PI Job Dashboard &gt; Infrastructure &gt; Controller Configuration Backup.</P><P>The backup job is failing only for the WLC, while backups for other network devices are working normally.</P><P>I already checked the following:</P><P>Verified WLC credentials in PI → No issues found<BR />Ping test between WLC and PI → Successful</P><P>However, the configuration backup for the WLC still fails.</P><P>The main problem is that there are no detailed error logs that fail reason is failed for all device, so it is difficult to troubleshoot and identify the root cause.</P><P>Has anyone experienced the same issue or a similar case with WLC backup jobs in PI?<BR />Any advice would be greatly appreciated.</P><P>WLC Model: AIR-CT5508-K9</P><P>Best regards,</P> Wed, 15 Apr 2026 07:45:41 GMT https://community.cisco.com/t5/cloud-networking-platform/pi-controller-configuration-backup-fail/m-p/5545444#M14559 mskang1 2026-04-15T07:45:41Z