topic Re: New Dashboard in Cloud Networking Platform

New Dashboard

Nolan H. — Mon, 22 Jan 2024 21:46:18 GMT

Logged in today to what I am assuming is a forced new dashboard and we'll just have to live with it.

What I don't understand is how anyone thought this was better. Am I the only one?

Re: New Dashboard

CMR — Mon, 22 Jan 2024 22:49:36 GMT

What browser on what OS are you using and are you using any OS or browser scaling options, I get this on Windows 11 Edge with 100% scaling

Re: New Dashboard

Nolan H. — Mon, 22 Jan 2024 22:59:24 GMT

Windows 11

Chrome and Edge, same issue. Scaling 100%

Incognito mode makes no difference either.

Re: New Dashboard

Ryan_Miles — Tue, 23 Jan 2024 01:26:10 GMT

I'm seeing it on some orgs and not others. Not really seeing a specific pattern at the moment. I would suggest throwing a Support case in so they can confirm if this is a known issue or something new today.

I don't recall seeing this happening until today.

Re: New Dashboard

BlakeRichardson — Tue, 23 Jan 2024 03:05:55 GMT

I am using new dashboard and don't have this issue on MacOS 13

Re: New Dashboard

Nolan H. — Tue, 23 Jan 2024 03:49:39 GMT

I have another ORG that I just tested and it's working as expected, so I guess me and my lucky shard?

I'll open a case with support, thanks @Ryan_Miles

Re: New Dashboard

Ryan_Miles — Tue, 23 Jan 2024 03:51:49 GMT

Thanks for checking and opening a case. I've checked tons of orgs/shards and only see it randomly.

Re: New Dashboard

MerakiGnome — Tue, 23 Jan 2024 06:11:29 GMT

You log in once and you’ve broken it all @Nolan Herring 🤣😂

Hope alls well? Been a little while.

Re: New Dashboard

pjc — Tue, 23 Jan 2024 09:05:27 GMT

These scroll bars are terrible, who's idea was that ? How do I revert back to the previous dashboard view ?

Re: New Dashboard

Karsten Iwen — Tue, 23 Jan 2024 11:08:48 GMT

I have this problem on the dashboards that use SSO but not on the Dashboard that use the traditional login ...

Re: New Dashboard

Nolan H. — Tue, 23 Jan 2024 14:42:23 GMT

Haha, right?!

I just come here now to complain. =(

Re: New Dashboard

Nolan H. — Tue, 23 Jan 2024 14:43:11 GMT

Both my ORGs use SAML/OKTA SSO, and only one of them has this issue.

Re: New Dashboard

Nolan H. — Tue, 23 Jan 2024 14:54:09 GMT

Meraki support got back to me with a fix:

We have investigated and the reason the issue is occurring, is because of the following Organization setting in the Meraki Dashboard:
-If Organization > Early Access > 'Dashboard Design System' is NOT set to 'opt-in', then you experience the issue that you are.
-If Organization > Early Access > 'Dashboard Design System' IS set to opt-in, then the issue no longer occurs.

Can you please go to the specific section in Dashboard, toggle the setting to 'opt-in', refresh the page and confirm the issue no longer occurs?

I will raise this issue with our Developers (after I check if it has not already been reported) and let you know what their feedback is.

I believe they may fix something in our back-end systems relating to that specific setting which probably should not even make any difference and is essentially no longer required, as the new Dashboard look and has been rolled out to all customers and is the new look Dashboard, going forward.

I performed this task and things appear to be acting normal now. One caveat that I re-raised in my case is that when I click the network drop down menu (I have lots of networks), I still get a scroll bar and the window for all the networks is larger than before I fixed this issue, but still seems small to me.

See image below:

Re: New Dashboard

CMR — Tue, 23 Jan 2024 15:20:12 GMT

I love the coercion to wanting the new dashboard look, which I personally prefer, but best keep that quiet!

Re: New Dashboard

Ryan_Miles — Tue, 23 Jan 2024 15:43:17 GMT

Yeah that seems to be the key. Thanks for getting confirmation Nolan.

Re: New Dashboard

Nolan H. — Tue, 23 Jan 2024 15:54:53 GMT

Otherwise - not sure how I feel about this new layout.

On both wireless and switch page, I now have a scroll bar at the bottom (left/right), whereas before I never had that and I could see everything. I have a 32" 4K screen and in order to remove the scroll bar I have to zoom out to like 75%.

See below, all I did was revert it back to the 'old version', which is just so much simplier.

Re: New Dashboard

MarcAEC — Tue, 23 Jan 2024 16:44:02 GMT

How about honoring the setting to not use the new GUI? We looked at it, it was worse than the original and manually switched back. I don't appreciate being forced to use the new one.

Re: New Dashboard

CarolineS-Meraki — Tue, 23 Jan 2024 19:00:04 GMT

Nice to see you, Nolan, you even if you’re only here to complain! 🙂 (hi! I’m back part-time, filling in for Amy who is on parental leave. Meredith has moved on to a new role at a new company 😭)

Re: New Dashboard

MarcAEC — Wed, 24 Jan 2024 15:08:58 GMT

@Nolan Herring wrote:
Logged in today to what I am assuming is a forced new dashboard and we'll just have to live with it.

What I don't understand is how anyone thought this was better. Am I the only one?

We don't have to live with it. If customers created enough of a stir about it through support tickets, forums, the "feedback" link, and complaints to the account rep, maybe someone would take notice.

Re: New Dashboard

Alexander31 — Fri, 16 Feb 2024 15:28:51 GMT

I dislike the new design, not the design itself, but its functionality.

Loading times have worsened significantly, especially when dealing with multiple devices.
The sorting feature on the accesspoint/switch overview no longer functions properly; I have to click "sort" and reload the page for it to take effect.
Previously, all information were displayed on a single table; now, with 30+ devices, one has to scroll all the way down to be able to scroll left/right and than you have go all the way up again.
When opening the network list on the left side, it doesn't retain the position; it resets to the beginning every time. Cursor up and down is still working but it does not scroll down.
In the access points table, the connectivity history now only displays one green color, making it impossible to discern if the device was in a mesh state within the last 30 days. This information is only visible on the detailed access point page.
In the access point/switch overview with multiple pages, the cursor buttons no longer function, requiring scrolling to the bottom and then back to the top again.

I'm certain there are more issues that bother me; these are just a few that came to mind.

This was tested with Chrome and Opera.