topic Device are already in use Error - When adding new device in Cloud Networking Platform https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403100#M1805 <P>While trying to add a new MX device to a dashboard (Internal Testing) I am getting the following Error. </P><P>Device are already in use Error - When adding new device</P> Tue, 14 May 2024 17:25:01 GMT Jubil Mathew 2024-05-14T17:25:01Z Device are already in use Error - When adding new device https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403100#M1805 <P>While trying to add a new MX device to a dashboard (Internal Testing) I am getting the following Error. </P><P>Device are already in use Error - When adding new device</P> Tue, 14 May 2024 17:25:01 GMT https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403100#M1805 Jubil Mathew 2024-05-14T17:25:01Z Re: Device are already in use Error - When adding new device https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403101#M1806 <P>If its new, Contact meraki support</P><P>If you bought it 2nd hand contact previous owner, to unclaim the device</P> Tue, 14 May 2024 17:30:08 GMT https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403101#M1806 ww^ 2024-05-14T17:30:08Z Re: Device are already in use Error - When adding new device https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403102#M1807 <P>WW gave you the correct advice. If you bought it new reach out to either your reseller or Meraki support. If it was purchased second hand you need to contact the seller and ask them to unclaim the item from their dashboard. </P><P>Here is a <A href="https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Adding_and_Removing_Devices_from_Dashboard_Networks#Removing_Devices_from_Networks" target="_self" rel="nofollow noopener noreferrer">KB</A> that provides information on unclaiming the device. </P> Wed, 15 May 2024 01:48:19 GMT https://community.cisco.com/t5/cloud-networking-platform/device-are-already-in-use-error-when-adding-new-device/m-p/5403102#M1807 kjettlun 2024-05-15T01:48:19Z