topic Re: Sudden dashboard update - Blue header in Cloud Networking Platform

Sudden dashboard update - Blue header

Raphael_L — Tue, 10 Jun 2025 18:57:56 GMT

Noooooooooooooooooooooooo

😕

Re: Sudden dashboard update - Blue header

jalger — Tue, 10 Jun 2025 18:59:25 GMT

Why do bad things like this always happen?

Re: Sudden dashboard update - Blue header

Raphael_L — Tue, 10 Jun 2025 19:00:48 GMT

Can't open cases since I can't find the Support button now :

Re: Sudden dashboard update - Blue header

jalger — Tue, 10 Jun 2025 19:07:23 GMT

Doesn't look like its an option anymore - why couldn't they offer different dashboard appearance options without having to change the layout?

Re: Sudden dashboard update - Blue header

CarolineS-Meraki — Tue, 10 Jun 2025 19:10:46 GMT

Weird! I do actually see the Support Center link in the menu - so at least this isn't an issue across the board. I think you can access the support center for your network by adding /manage/support to your URL... see screenshot. From there - file a case to say you can't find the menu item!

Re: Sudden dashboard update - Blue header

Rasmus Hoffmann Birkelund — Tue, 10 Jun 2025 19:15:47 GMT

Well, I just tried from a Private Window in Safari, and that doesn't show the Support link either, so it doesn't seem to be a cache-thing.

Re: Sudden dashboard update - Blue header

CarolineS-Meraki — Tue, 10 Jun 2025 19:17:04 GMT

ugh. maybe just Cisco internal accounts can see it. Does the /manage/support URL hack work?

Re: Sudden dashboard update - Blue header

Rasmus Hoffmann Birkelund — Tue, 10 Jun 2025 19:20:13 GMT

Looks like it, yes. 🙂

Re: Sudden dashboard update - Blue header

johaupt — Tue, 10 Jun 2025 19:32:33 GMT

Hello Everyone,

We are aware that the Support Center is currently missing from some dashboard views, and we sincerely apologize for any inconvenience this may be causing. Please know that our team is actively working to resolve this issue as quickly as possible.

In the meantime, as a workaround, you can access the Support Center directly by navigating to the following link: Support Center. Doing so will take you directly to the Support Center within the dashboard.

Thank you for your patience and understanding as we work to resolve this matter.

Re: Sudden dashboard update - Blue header

Rasmus Hoffmann Birkelund — Tue, 10 Jun 2025 19:59:29 GMT

Not sure if I've just been blind, but it may also look like eSIM management in the Dashboard has gone GA.

Re: Sudden dashboard update - Blue header

BlakeRichardson — Tue, 10 Jun 2025 20:17:59 GMT

I like to blue landing page, yes Meraki is typically green but the change is nice.

Re: Sudden dashboard update - Blue header

CMR — Wed, 11 Jun 2025 09:08:31 GMT

I don't like how when it goes to the next page, the password field jumps to the middle, as opposed to being on the right for the email as above.

On the other hand the Support Centre link is available for me:

Re: Sudden dashboard update - Blue header

Raphael_L — Wed, 11 Jun 2025 11:38:37 GMT

They rolled back the new 'UI'. I do have the green header also + Support center

Re: Sudden dashboard update - Blue header

johaupt — Wed, 11 Jun 2025 16:40:49 GMT

Thank you for your patience. The issue has been resolved. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Re: Sudden dashboard update - Blue header

allik — Wed, 11 Jun 2025 23:01:31 GMT

Hi RaphaelL,

(1) New Look

The new Meraki dashboard UI and login page will be rolled out to all users globally on June 11, 2025.

To explore the new look, simply login to the Meraki dashboard – no action needed.

Updates to the Meraki mobile app will start a gradual rollout to users on June 11, 2025. Download or login to the Meraki mobile app for iOS and Android.

(2) New feature - Cisco AI Assistant - https://documentation.meraki.com/General_Administration/Cross-Platform_Content/AI_Assistant_-_Public_Beta

(3) The fix should have been deployed yesterday.

As CarolineS mentioned, the workaround should work - The support center can be accessed by modifying the URL to /manage/support at the end of a network URL

If you have any questions, please don't hesitate to contact us.

Re: Sudden dashboard update - Blue header

Marcel Tempelman — Wed, 18 Jun 2025 12:12:07 GMT

Please bring back the green color. I cannot distinguish my Meraki tabs anymore. This is a real step back in end user experience. The Green color was really nice and recognizable, the new color scheme is way too boring business-like (80s IBM called, it want it's colors back).

Re: Sudden dashboard update - Blue header

joey.debra — Thu, 19 Jun 2025 11:33:09 GMT

I have this issue too. The browser tabs should remain glowy green for me to see them easily.

Re: Sudden dashboard update - Blue header

Nicolas Rennetaud — Tue, 24 Jun 2025 09:50:42 GMT

Bring back Green theme :'(

Will have to work on browser extension for color replacement...

Re: Sudden dashboard update - Blue header

jalger — Tue, 24 Jun 2025 12:20:13 GMT

I'm sort of coming around to the new blue scheme

Re: Sudden dashboard update - Blue header

JamesT91 — Wed, 25 Jun 2025 08:06:32 GMT

Now, the real question is when is the community branding going to change and become blue? 😁

Paging @CarolineS1