topic Re: Whatever happened to Meraki MC!? in Cloud Networking Platform

Whatever happened to Meraki MC!?

cwal21 — Fri, 03 Dec 2021 21:02:52 GMT

Those MC products sure looked slick, whatever happened to Meraki UC? Is there any chance Cisco will bring that product stack back to life?

MC Product Link

Re: Whatever happened to Meraki MC!?

Karsten Iwen — Fri, 03 Dec 2021 21:15:16 GMT

It was abandoned long time ago. It seems that they didn’t get the international partners for it to become a global success. I had directly bought it although the phones were quite expensive.

Re: Whatever happened to Meraki MC!?

cwal21 — Fri, 03 Dec 2021 21:22:50 GMT

Yeah I'm wondering if they will ever bring it back, I figured it was abandoned to better improve it and re-release at a later date. One can hope at least...

Re: Whatever happened to Meraki MC!?

ww^ — Fri, 03 Dec 2021 21:37:22 GMT

I dont think so. Most moved to teams(on laptop or mobile phone) or other online calling services.

Re: Whatever happened to Meraki MC!?

cwal21 — Fri, 03 Dec 2021 21:41:41 GMT

Right, but never hurts to have more competition and integration with existing Meraki Dashboard would be nice to have. Desk phones are still needed since softphones (like the apps u mentioned) aren't always adequate replacements. RingCentral and the others are okay, but would be nice to have the option from Meraki.

Re: Whatever happened to Meraki MC!?

Brandon Svec — Fri, 03 Dec 2021 21:43:12 GMT

I have no special inside information, but I think that ship has sailed and would not expect it to come back. More likely would be something with WebEx calling. I could imagine some visibility and admin tied with Meraki but not sure there is much business case for it.

Re: Whatever happened to Meraki MC!?

matt_uc — Fri, 03 Dec 2021 22:10:37 GMT

Given that Cisco now has both Broadsoft and Webex Calling I don't really see it, but you may find some success with one of those as your UC platform, I believe Broadsoft at least supports physical desk phones and Meraki provides a recommended topology for use with Cisco cloud-connected phones

https://documentation.meraki.com/Architectures_and_Best_Practices/Recommended_Topologies/Meraki_and_Cisco_Cloud_Calling_Connected_Branch_Solution

Re: Whatever happened to Meraki MC!?

BlakeRichardson — Mon, 06 Dec 2021 03:31:13 GMT

VOIP is already a flooded market with many free options available. The days of desk phones are numbered.

Re: Whatever happened to Meraki MC!?

MerakiGnome — Mon, 06 Dec 2021 12:46:31 GMT

Hi @cwal21 , Cisco's acquisition of Broadsoft killed this. I was looking forward to this one as it would have brought everything nicely together under one dashboard. Sadly not to be.

Re: Whatever happened to Meraki MC!?

cwal21 — Thu, 09 Dec 2021 19:21:04 GMT

I agree, would be cool if Meraki hardware could integrate w/ WebEx calling for handsets and integration w/ Meraki Dashboard but not sure if it's worth it to them to do so.

Re: Whatever happened to Meraki MC!?

cwal21 — Thu, 09 Dec 2021 19:22:36 GMT

Broadsoft and Webex Calling going to be separate products or integrated together? Sorry, haven't took a dive towards the UC world in a good while!