topic Re: Slow Dashboard in Cloud Networking Platform

Slow Dashboard

Shawn Kingston — Wed, 09 Jul 2025 19:55:37 GMT

Anyone else experiencing slow response time and slow pages loading for ANYTHING in the dashboard? This seam to have started when the AI feature was integrated into the dashboard and the appearance changed.

Re: Slow Dashboard

Philip D'Ath — Wed, 09 Jul 2025 19:58:29 GMT

I found working with APs to be very slow yesterday. That was on shard n290.

Aso, my whole browser becomes very slow if I am sharing in a Microsoft Teams meeting.

I feel like I need to upgrade my machine just to attend meetings now, and it is only 2 years old. 🙂

Re: Slow Dashboard

Shawn Kingston — Wed, 09 Jul 2025 20:16:13 GMT

Although I'm not streaming a meeting, I do have a few tabs open as well as live network monitoring. So I tried with just the dashboard open, and it's still lagging and sometimes not even opening the different pages. I swear I didn't have this issue until the AI feature was enabled.

Re: Slow Dashboard

ga123456 — Wed, 09 Jul 2025 20:44:52 GMT

I've experienced the same thing. Just general slowness when navigating between different pages but also some pages don't load fully and need a refresh to fully populate.

All of these issues started around when the AI features were integrated as you mentioned

Re: Slow Dashboard

jreynolds4 — Wed, 09 Jul 2025 22:25:18 GMT

The dashboard has gone from slow to non-responsive. I am now receiving an "internal server error" message. Is anyone else having this issue?

Re: Slow Dashboard

Philip D'Ath — Thu, 10 Jul 2025 02:00:46 GMT

You are definately on a sick shard.

Re: Slow Dashboard

CMR — Thu, 10 Jul 2025 07:53:59 GMT

The computers are making you buy more computers, it's there way of taking over 😉

Re: Slow Dashboard

Bon_clay — Mon, 14 Jul 2025 12:59:01 GMT

Same I have had slow loading on one of our shards for a couple of months.

Re: Slow Dashboard

MK231 — Fri, 08 Aug 2025 11:37:58 GMT

The same applies to us. It affects all shards we are on. More or less, you could say.

But since the new layout went live, it has really slowed down.

Some colleagues have reverted to the old layout—it's much faster.

A week ago, I had a customer presentation and the dashboard's performance was so poor that there was discussion about whether it would always be like that!

So please, MERAKI, don't just keep releasing new features and layouts, but also think about the workflow and how much a slow response affects it.

Re: Slow Dashboard

CMR — Fri, 08 Aug 2025 11:41:01 GMT

I did a demo at the beginning of this week and I had to switch to the old views for switches, luckily I tested before the presentation so at least they didn't see. It's not good!

Re: Slow Dashboard

MK231 — Fri, 08 Aug 2025 11:46:32 GMT

What annoys me so much is that the old design is no longer available in many places, or if it is, it's useless because important settings are missing from the page (which are displayed in the new layout).
I can understand the change; the new layout is really stylish and, in some cases, more informative.

But why do so many people still like working on the CLI? Because it's simply faster! And until now, Meraki has always been the counterexample that I can also work quickly in a UI....

Re: Slow Dashboard

Shawn Kingston — Fri, 08 Aug 2025 13:52:27 GMT

their* 😉

Re: Slow Dashboard

Shawn Kingston — Fri, 08 Aug 2025 13:53:57 GMT

@Meraki

Re: Slow Dashboard

MK231 — Mon, 11 Aug 2025 07:25:56 GMT

***hoping that Merakian's will read this and help us*

Re: Slow Dashboard

MK231 — Fri, 15 Aug 2025 12:35:14 GMT

☹️

Re: Slow Dashboard

Shawn Kingston — Fri, 15 Aug 2025 12:37:12 GMT

Infuriating at this point. Why has this gone on so long when so many others are obviously experiencing the same issue.

Re: Slow Dashboard

MK231 — Fri, 15 Aug 2025 12:39:09 GMT

I will open a ticket next week and ask our Meraki contact if we can escalate this.

Re: Slow Dashboard

SprocketScientist — Mon, 18 Aug 2025 10:48:01 GMT

Same here! New design has been slow since the beginning, but especially after the AI thing.

Also I notice that dashboard is more CPU intensive on Chrome and Firefox than Edge.

Re: Slow Dashboard

MK231 — Mon, 18 Aug 2025 12:21:00 GMT

Case 13402448 is open, any help is welcome 🙂

Re: Slow Dashboard

MK231 — Tue, 26 Aug 2025 07:01:00 GMT

Support can't help and noted to use the "Give Feedback" button to address this.

Not normal behavior for support, as far as I know.

Since nobody seems to care, I guess I'll have to record the customer demos or do them with screenshots and hope that nobody wants a live demo. 🤣