topic Re: Remove a client from dashboard in Cloud Networking Platform

Remove a client from dashboard

jgustafzon — Wed, 01 Apr 2020 14:57:16 GMT

Instead of forgetting/blocking a client with faulty mac-address, Is there a way to delete the client completely?

Re: Remove a client from dashboard

BrechtSchamp — Wed, 01 Apr 2020 15:03:58 GMT

The forget feature should remove them completely. Do you see something different?

Re: Remove a client from dashboard

Nolan H. — Wed, 01 Apr 2020 20:09:38 GMT

@BrechtSchamp wrote:
The forget feature should remove them completely. Do you see something different?

What is this your talking about?

Re: Remove a client from dashboard

BrechtSchamp — Wed, 01 Apr 2020 21:53:49 GMT

About the GDPR forget function:

I'm not sure that everyone has it though. Might be a European thing.

Re: Remove a client from dashboard

Nolan H. — Wed, 01 Apr 2020 21:59:28 GMT

I don't have that option, but I am based in the USA which is probably why. I wonder if that is a feature I can request to have enabled =/

Re: Remove a client from dashboard

CMR — Wed, 01 Apr 2020 22:13:46 GMT

Forget does not completely delete the client. What it does is hide the client's name from view and in the background it anonymises the data associated with it at a later time. We found this out as if you forget a client that is blocked, the client remains blocked. You have to wait until the Meraki dashboard learns the client again (you cannot manually create the client by MAC as it still associates the hidden forgotten one in preference) and then you can set a policy.