topic Re: MX67 fail to upgrade in Cloud Networking Platform

MX67 fail to upgrade

mr@cipex.dk — Sat, 25 Dec 2021 18:47:36 GMT

After removing a MX67 running MX17.3 from a network in Dashboard - no psysical movement or disconnets, then I added the device into a new created network - a downgrade to MX15.44 happend.

The device are fuctioning well, but I need to use AnyConnect therefore at least MX16.xx is required.

When I try to upgrade, the I got the following message:

here were errors in saving this configuration:

Firmware Upgrade failed due to the following node_groups: XXXXXXXX. Firmware Versions MR 28 and MX 16 require nodes to be able to contact Meraki's Device to Cloud Connectivity service over TCP port 443. One or more of your Meraki devices are unable to communicate with these new servers. For more information about this upcoming change and how to resolve the connectivity issue, please go to https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Meraki_Device_to_Cloud_Connectivity_-_FIPS.

What to do?

Best regards,

Michael

Re: MX67 fail to upgrade

Ryan_Miles — Sat, 25 Dec 2021 19:09:20 GMT

This error will likely clear after some time on its own. However, I can push the upgrade immediately if you need it resolved ASAP. If interested just direct message me the MX serial number.

Re: MX67 fail to upgrade

mr@cipex.dk — Sat, 25 Dec 2021 19:11:14 GMT

Perfect - thankt you - I'll send you the serial number in minutes 🙂

Br,

Michael

Re: MX67 fail to upgrade

CSCO11117246 — Sun, 24 Apr 2022 16:23:33 GMT

Hello rymiles. I have a similar issue and I have been waiting to get feedback for over 48 hours which is very exhausting. Can you help push the upgrade immediately?

Re: MX67 fail to upgrade

Ryan_Miles — Sun, 24 Apr 2022 16:31:10 GMT

DM me your org link

Re: MX67 fail to upgrade

it@sportler.com — Wed, 12 Oct 2022 11:59:36 GMT

Hi Ryan, i have this probleme also but in templates. If the fw is outside template no error....