topic Re: Server Error when drilling down on a Switch in Cloud Networking Platform

Server Error when drilling down on a Switch

urestiraul — Fri, 05 Apr 2024 17:17:58 GMT

Encountering following error when looking at switches on the Meraki Dashboard. Is this a known current problem?

Server error

The server encountered an error and could not complete your request. A message has been sent to our engineering and support teams to notify us of the problem, and we will fix it as soon as possible.

The Cisco Meraki Dashboard is temporarily unavailable, but rest assured your Meraki equipment is still running and network operation has not been interrupted

Re: Server Error when drilling down on a Switch

aleabrahao — Fri, 05 Apr 2024 17:20:12 GMT

No problems reported.

https://status.meraki.net/

Re: Server Error when drilling down on a Switch

urestiraul — Fri, 05 Apr 2024 17:23:17 GMT

Yes, I checked the status page prior to posting. That's why I am questioning if it's only a problem for our organization since various engineers are receiving the same error.

Re: Server Error when drilling down on a Switch

Sheppy — Fri, 05 Apr 2024 17:40:16 GMT

We are receiving this message too. Only with switches.

Re: Server Error when drilling down on a Switch

Sheppy — Fri, 05 Apr 2024 18:17:10 GMT

Contacted Support. They are aware of the issue. It seems to only affect switches assigned to templates.

Re: Server Error when drilling down on a Switch

Raphael_L — Fri, 05 Apr 2024 18:22:45 GMT

2 minutes ago :

Investigating - We are investigating an issue with the Meraki Dashboard that is impacting some users. Next update as soon as more information becomes available.
Apr 05, 2024 - 18:20 UTC

Re: Server Error when drilling down on a Switch

aleabrahao — Fri, 05 Apr 2024 18:27:31 GMT

They updated it not long ago.

Re: Server Error when drilling down on a Switch

Yousif89 — Fri, 05 Apr 2024 19:12:39 GMT

I am having same issue 😥

Re: Server Error when drilling down on a Switch

urestiraul — Fri, 05 Apr 2024 19:27:16 GMT

Dashboard view has improved. Meraki status page is still pending a resolution.