topic PSK without Identity in Cloud Networking Platform

PSK without Identity

watICT — Wed, 04 Jun 2025 12:59:24 GMT

I currently have 3 pre-shared keys, each being applied to a specific group policy. I would like to create a forth and have created the relevant group policy but when I create the new key and try and select the appropriate group policy I only see one of my policies and so cannot select the correct one. Any ideas as to what I am doing wrong?

Re: PSK without Identity

watICT — Wed, 04 Jun 2025 13:02:21 GMT

Sorry this should have said Identity PSK without Radius

Re: PSK without Identity

aleabrahao — Wed, 04 Jun 2025 13:07:43 GMT

Did you create the group policy on the correct network?

Re: PSK without Identity

watICT — Wed, 04 Jun 2025 14:04:08 GMT

Yes

Re: PSK without Identity

aleabrahao — Wed, 04 Jun 2025 14:05:08 GMT

In this case I recommend that you open a support case.

Re: PSK without Identity

watICT — Wed, 04 Jun 2025 14:17:42 GMT

Re: PSK without Identity

Philip D'Ath — Wed, 04 Jun 2025 20:08:40 GMT

If you create a new blank group policy with no settings - does it let you select it?

If so, compare the feaures used in the one that does not working, and try turning those features off till you narrow down what is causing the issue.

Re: PSK without Identity

watICT — Fri, 20 Feb 2026 13:24:46 GMT

It was a browser cache issue