topic Re: Full vs Enterprise in Cloud Networking Platform

Full vs Enterprise

Jesús Casero Díaz-Cano — Thu, 01 Dec 2022 17:03:35 GMT

Hi,

I have an easy one today: what is the difference between the "Full" and "Enterprise" options when defining the organization access level for a new administration account?

Cannot find anything in the documentation...

Thanks in advance,

Re: Full vs Enterprise

aleabrahao — Thu, 01 Dec 2022 18:23:22 GMT

can you showus what are you talking about? There is no Enterprise when you create a new administration account.

Re: Full vs Enterprise

Jesús Casero Díaz-Cano — Thu, 01 Dec 2022 18:51:15 GMT

Re: Full vs Enterprise

aleabrahao — Thu, 01 Dec 2022 18:59:26 GMT

This option is not available to me, so I think It should be better if you open a support case.

Re: Full vs Enterprise

Philip D'Ath — Thu, 01 Dec 2022 20:46:48 GMT

I don't recall clearly anymore.

"I think" an "Enterprise" admin can't be opted out of organisation notifications (as opposed to device style notifications) like licence expiry, while a "Full" admin can be.

"I think" this is used with MSP style accounts. The MSP is the "Enterprise" admin, and gets all emails relating to licences, while the customer is the "Full" admin and gets everything but the licence notifications.

My memory is pretty shaky on this one.

Re: Full vs Enterprise

Jesús Casero Díaz-Cano — Thu, 01 Dec 2022 21:11:55 GMT

I have found out it is not always available; the reason could be connected to how the account is setup, whether as MSP or not.

It adds up with @Philip D'Ath answer.

Re: Full vs Enterprise

Jesús Casero Díaz-Cano — Thu, 01 Dec 2022 21:13:21 GMT

It makes sense the fact that it is used for certain purposes in the case of MSP-like accounts, and it makes sense also that it has to do with notifications.

Thanks, buddy!

Regards,