topic Re: Dashboard Down? in Cloud Networking Platform

Dashboard Down?

Network Sean — Fri, 20 Sep 2024 15:41:10 GMT

I'm on hold for support but it looks as if the Dashboard is down..

MODERATOR NOTE: This issue is now tracked on https://status.meraki.net/incidents/np4szhs9zq8k - please follow there for updates

Re: Dashboard Down?

CoreyDavoll1 — Fri, 20 Sep 2024 15:45:33 GMT

Same for me

Re: Dashboard Down?

Sourkeys — Fri, 20 Sep 2024 15:49:38 GMT

Down here too

Re: Dashboard Down?

AndyMuir — Fri, 20 Sep 2024 15:50:55 GMT

same

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 15:51:33 GMT

Outage confirmed from support, there is NO ETA, and it may affect some API calls as well.

Everyone can track the status here once it's updated.
https://status.meraki.net/

Re: Dashboard Down?

Crocker — Fri, 20 Sep 2024 15:54:17 GMT

Appears to be possibly affecting API calls, too

EDIT: Appears to be heavily intermittent. I do have several MX's showing offline in the dashboard, but can confirm I can reach the 'offline' devices over the VPN.

@Meraki hasn't learned not to make changes on Fridays, apparently

Re: Dashboard Down?

inderdeepsingh1 — Fri, 20 Sep 2024 15:54:40 GMT

seems like many has this issue today ..

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 15:55:53 GMT

hmmm my post is missing...

Support confirmed the outage. This may affect logins and API calls. There is no ETA at the current time, but support is aware and is working on the issue. The status can be tracked further at the link below.

https://status.meraki.net/

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 15:57:23 GMT

Correct... for some reason my posts are being removed.

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 15:58:46 GMT

Support has confirmed that there is an issue. Meraki is working the outage, but at this time there is no ETA. This issue is affecting some API calls and the log in process.

Re: Dashboard Down?

CarolineS-Meraki — Fri, 20 Sep 2024 16:01:03 GMT

Apologies for that, @Network Sean - sometimes our automated spam detection is over-zealous! I've restored your posts.

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 16:01:16 GMT

My API calls are starting to go through, and I was just able to log in.

Re: Dashboard Down?

melanie1810 — Fri, 20 Sep 2024 16:01:23 GMT

Looks like it is back up now. Would be nice to know what happened. Dashboard came back with all sites lit up Red. However its back to normal now.

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 16:03:14 GMT

All good.. Is there a way to whitelist any Meraki or Cisco based domain?

Re: Dashboard Down?

HMMv3 — Fri, 20 Sep 2024 16:34:39 GMT

This occurred yesterday as well, but was overshadowed by the Auto VPN issue and so I'm not sure if it was looked into.

Re: Dashboard Down?

252_Masked_Nett — Fri, 20 Sep 2024 17:03:05 GMT

Anyone still having issues with API calls?

Re: Dashboard Down?

Network Sean — Fri, 20 Sep 2024 17:05:44 GMT

Yes this issue just returned for me. The status page still shows an outage.

Investigating - We are aware that some customers are experiencing intermittent issues accessing the Meraki Dashboard. An elevated level of intermittent failures for API calls or requests to Meraki Authentication services may also be possible. These issues are actively being investigated.
Sep 20, 2024 - 16:30 UTC

Re: Dashboard Down?

Crocker — Fri, 20 Sep 2024 17:05:45 GMT

Yes, I don't have a % failure rate, but API calls are not dependable at the moment. I also completely lost access to the dashboard itself in the past 10 minutes or so, it now times out when I try to even pull it up.

Re: Dashboard Down?

johaupt — Sat, 21 Sep 2024 02:32:53 GMT

Meraki Engineering has successfully normalized connectivity and is currently monitoring to ensure the stability of all Meraki services. If you encounter any issues, please contact Meraki support.