https://community.cisco.com/t5/cloud-networking-platform/two-factor-authentication-add-new-device-question/m-p/5426053#M7442 <P>When the Duo login prompt appears, do not click Send Me a Push(since your new phone isn't registered yet).</P><P>Click on Other options or Settings.</P><P>Select Manage devices.</P> Sun, 18 Jan 2026 15:52:29 GMT aleabrahao 2026-01-18T15:52:29Z https://community.cisco.com/t5/cloud-networking-platform/two-factor-authentication-add-new-device-question/m-p/5426052#M7441 <P class=""><SPAN>Hello</SPAN></P><P class=""> </P><P class=""><SPAN>I have a question regarding Two-Factor Authentication (2FA) for a Meraki Dashboard account using Duo.</SPAN></P><P class=""><SPAN>Currently, Duo 2FA is enabled for the Meraki Dashboard login. I recently purchased a new authentication device (for example, a new mobile phone), but the phone number remains the same as the one already registered.</SPAN></P><P class=""><SPAN>In this situation, how can I add or register a new authentication device in Duo while keeping the existing phone number?</SPAN></P><P class=""><SPAN>I have searched through the official documentation but could not find clear guidance for this specific scenario, so I am posting here for clarification.</SPAN></P><P><SPAN>Regards</SPAN></P> Sun, 18 Jan 2026 09:36:33 GMT https://community.cisco.com/t5/cloud-networking-platform/two-factor-authentication-add-new-device-question/m-p/5426052#M7441 mskang1 2026-01-18T09:36:33Z https://community.cisco.com/t5/cloud-networking-platform/two-factor-authentication-add-new-device-question/m-p/5426053#M7442 <P>When the Duo login prompt appears, do not click Send Me a Push(since your new phone isn't registered yet).</P><P>Click on Other options or Settings.</P><P>Select Manage devices.</P> Sun, 18 Jan 2026 15:52:29 GMT https://community.cisco.com/t5/cloud-networking-platform/two-factor-authentication-add-new-device-question/m-p/5426053#M7442 aleabrahao 2026-01-18T15:52:29Z