topic Dashboard issue after removing hardware in Cloud Networking Platform

Dashboard issue after removing hardware

BlakeRichardson — Wed, 04 Feb 2026 20:41:56 GMT

So last week I replaced a switch that was faulty. Yesterday I removed said switch from the network it was part of and now whenever I search for anything using the Network-wide > Clients page I get an error in the "connected to" column

It looks like every single client is showing this error even though I know for a fact the majority were not connected to this switch directly.

Re: Dashboard issue after removing hardware

Philip D'Ath — Wed, 04 Feb 2026 20:43:58 GMT

What have you got "Client Tracking" set to?

If it is set to "Unique client identifier", try changing it to "MAC Address", save (which will delete the client tracking database), then change it back.

Re: Dashboard issue after removing hardware

BlakeRichardson — Wed, 04 Feb 2026 22:34:49 GMT

The network does not have an MX it's already using MAC

Re: Dashboard issue after removing hardware

Philip D'Ath — Wed, 04 Feb 2026 23:16:33 GMT

Will it let you change to IP and then back to Mac?