topic Re: meraki Saml issue in Cloud Networking Platform

meraki Saml issue

tushar01_01 — Fri, 06 Feb 2026 08:18:12 GMT

Hello,

I am facing a issue where we want to add a user as meraki org admin but not able to add since the user is enrolled as saml user via okta,

But even after removing the user from saml group same error reflects,

Meraki support suggests we can user upon disabling saml settings and then enabling but that doesnt seem to be permanent fix

please suggest better approach.

aleabrahao — Fri, 06 Feb 2026 09:55:16 GMT

There is no way to delete a SAML user from Meraki’s backend. Only a SAML reset clears it.

tushar01_01 — Fri, 06 Feb 2026 12:12:39 GMT

Thanks for the meantime disabling the saml worked

was able to add superuser upon disabling the saml and then enabled config remain as it.

since other user are via saml

Rasmus Hoffmann Birkelund — Sun, 08 Feb 2026 06:50:41 GMT

Have you tried using email subadressing by using + keywords? Eg. user+admin@acme.org