topic Re: Pulling device metrics out of Meraki Dashboard in Cloud Networking Platform

Pulling device metrics out of Meraki Dashboard

Default118 — Mon, 12 May 2025 15:22:14 GMT

Hello folks,

We are trying to get some utilization metrics out of the Meraki dashboard into Service Now, and we are coming up short getting the following:

Access Point Utilization over 85%
CPU/RAM Utilixation over 85%
Alerts for DHCP reservations higher than 85%

We have the webhook configured and are getting input from the system, but cannot find a way to gather the information above.

Any insight or ideas would be welcome!

Thanks!

Re: Pulling device metrics out of Meraki Dashboard

CMR — Mon, 12 May 2025 15:54:58 GMT

@Default118 for the below:

Access Point Utilization over 85%
Do you mean CPU utilisation or something else? If so I don't think that is available. If not, 85% or what?
CPU/RAM Utilisation over 85%
Is this for MXs or MSs or something else?
Alerts for DHCP reservations higher than 85%
Do you mean this, or assignations? Either way I am not aware of a method of alerting on these.

Re: Pulling device metrics out of Meraki Dashboard

Default118 — Mon, 12 May 2025 16:30:50 GMT

- Yes, it would be CPU utilization for the AP's

- Correct, CPU/RAM utilization for the MS and MX

- Looking if there was a way to alert if the available address pool was 85% utilized or higher, to alert so we can address it

Thanks!

Re: Pulling device metrics out of Meraki Dashboard

CMR — Mon, 12 May 2025 16:46:22 GMT

MX device utilisation can be seen on the summary report when you select an appliance network, not sure if it is available via API, but that might give you a steer:

That big bump is taking the network from 19.1.7.2 to 19.1.8... 🤔

Re: Pulling device metrics out of Meraki Dashboard

BrandonD1 — Mon, 12 May 2025 19:48:28 GMT

Hi @Default118,

Happy to confirm the following API endpoints can be utilized for utilization and CPU/Memory values:

MX Appliance Utilizations:
- https://developer.cisco.com/meraki/api-v1/get-organization-summary-top-appliances-by-utilization/
  - Added context:
    - https://documentation.meraki.com/MX/Monitoring_and_Reporting/Device_Utilization#Reading_Device_Utilization_via_API
Memory Utilization (MR/MS/MX):
- https://developer.cisco.com/meraki/a...y-by-interval
CPU Utilization (MS):
- https://developer.cisco.com/meraki/a...h-by-interval/
CPU Load History (MR):
- https://developer.cisco.com/meraki/api-v1/get-organization-wireless-devices-system-cpu-load-history/

Hope this helps 🙂