topic Re: Dashboard Down? in Cloud Networking Platform

Dashboard Down?

Prestont — Wed, 09 Oct 2024 23:21:36 GMT

Hello,

I am wondering if anyone else is having issues with the dashboard not loading.

i am able to get to meraki.com but not to be able to log in. and any APi call are failing also.

Re: Dashboard Down?

Prestont — Wed, 09 Oct 2024 23:27:07 GMT

Dashboard access issues

New incident: Investigating

We are aware that a significant number of customers may be having challenges connecting to the Meraki Dashboard, as well as associated tools such as Vision Portal. We have a team actively investigating.

Re: Dashboard Down?

JamesGill5290 — Wed, 09 Oct 2024 23:27:19 GMT

I'm seeing the same issue on dashboard. My API access is still active and running.

Re: Dashboard Down?

CarolineS-Meraki — Wed, 09 Oct 2024 23:28:42 GMT

Yes, this is now being tracked on status.meraki.net. Please subscribe here for updates: https://status.meraki.net/incidents/s2d1wncybq0b

Re: Dashboard Down?

JamesGill5290 — Wed, 09 Oct 2024 23:33:38 GMT

Support confirming a backend issue going on. I'll post updates once the case is open.

Re: Dashboard Down?

JamesGill5290 — Wed, 09 Oct 2024 23:36:40 GMT

status.meraki.net just updated.

No ETA from support at this time.

Re: Dashboard Down?

CarolineS-Meraki — Thu, 10 Oct 2024 04:45:50 GMT

This is now resolved.

From status.meraki.net:

Incident resolved

This incident is now resolved. All services are performing as expected. If you continue to have issues, please contact Meraki Customer Support.

Time posted Oct 10, 03:28 UTC