topic Re: Disable 2FA for Admins in Cloud Networking Platform

Disable 2FA for Admins

p.deleuw — Fri, 11 Oct 2024 08:31:31 GMT

Hi all,

I am CCSI and I teach the ECMS course. We have built the lab for this course and configured an organization with some administrators in the dashboard. This administrator accounts are used by the students during the course.

Meraki is forcing 2FA for the login. If 2FA is not explicitely configured, 2FA is done via e-mail. Every day a student wants to log in, I have to give the security code to the students, since the students have no access to the associated e-mail accounts. Imagine you have 10 students: Every day (!) 10 Mails, 10 security codes, each has to be given to the correct student.

Is there a way to disable 2FA for specific accounts at all? It is a lab exclusively for the course, security is not a real concern.

Best regards

Peter

Re: Disable 2FA for Admins

Brash — Fri, 11 Oct 2024 12:21:48 GMT

There is no way to exclude MFA for local accounts.

The only way I can think of to achieve it would be to integrate with an identity provider using SAML.

Re: Disable 2FA for Admins

FeliA — Fri, 18 Oct 2024 14:33:57 GMT

Hello @p.deleuw,

Enabling SAML as @Brash mentioned is a potential alternative, however, it is correct that even if 2FA is disabled on a dashboard administrator's account, OTP can still be triggered. This feature is in place for enhanced security, and an option within the dashboard is not available to disable it.

Authentication Enhancements and New Dashboard Security Features documentation

If you have a very strong or unique use case, I highly recommend reaching out to Meraki Support and providing as much detail as possible to determine if a solution is available that meets your specific use case. Please feel free to link to the documentation provided above when submitting the support case, so that it is clarified that you are referencing wanting to bypass both the 2FA and OTP features for an account.

A support case can be opened by navigating to (?) > Get Help & Cases > Pick a Tile to Contact Support > Submit a case or by following the steps provided in the Contact Cisco Meraki Support document here.

Best,
Feli