topic Re: Remove an Unclaim in Cloud Networking Platform https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429539#M8151 <P>it doesn't work, the organization is deactivated or disabled for non payment.</P><P>I can't uncliam, is not possible...</P> Thu, 12 Mar 2026 14:01:02 GMT franknestler 2026-03-12T14:01:02Z Remove an Unclaim https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429536#M8148 <P>How can i remove and then unclaim one MG51E from an deactivated organisation?</P> Mon, 09 Mar 2026 19:06:34 GMT https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429536#M8148 franknestler 2026-03-09T19:06:34Z Re: Remove an Unclaim https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429537#M8149 <P>If no one has access to the old organisation you will need to reach out to support with proof of purchase. </P> Mon, 09 Mar 2026 19:12:00 GMT https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429537#M8149 BlakeRichardson 2026-03-09T19:12:00Z Re: Remove an Unclaim https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429538#M8150 <P><STRONG>Prerequisites</STRONG>:</P><UL><LI>You have to be the organization administrator.</LI><LI>Make sure the device is not connected to any network.</LI></UL><P><STRONG>Steps to Follow</STRONG>:</P><UL><LI>Navigate to Inventory and select the device.</LI><LI>For Co-termination Licensing Click Unclaim.</LI><LI>For Per-Device Licensing: Click Actions and then select Remove from Organization.</LI></UL><P><STRONG>Remamber</STRONG>:</P><P>If you can't remove any device from an organization due to non-payment you must contact Meraki Support.</P> Mon, 09 Mar 2026 19:55:49 GMT https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429538#M8150 khalidbochajra 2026-03-09T19:55:49Z Re: Remove an Unclaim https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429539#M8151 <P>it doesn't work, the organization is deactivated or disabled for non payment.</P><P>I can't uncliam, is not possible...</P> Thu, 12 Mar 2026 14:01:02 GMT https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429539#M8151 franknestler 2026-03-12T14:01:02Z Re: Remove an Unclaim https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429540#M8152 <P>Then you should contact Meraki Support. Can I help you with that?</P> Thu, 12 Mar 2026 17:37:36 GMT https://community.cisco.com/t5/cloud-networking-platform/remove-an-unclaim/m-p/5429540#M8152 khalidbochajra 2026-03-12T17:37:36Z