topic Re: Dashboard Issues? in Cloud Networking Platform

Dashboard Issues?

anythinghosted — Thu, 27 Aug 2020 14:13:03 GMT

Is there a problem with the Dashboard and alerts?

I can't seem to access our own one (which is n143), however most of my client networks have also just reported the APs going down (including our own). Ours are still up and accessing the internet.

Anyone else getting something similar?

Re: Dashboard Issues?

bram.a — Thu, 27 Aug 2020 14:16:30 GMT

I experience the same issues.

Re: Dashboard Issues?

GaryShainberg — Thu, 27 Aug 2020 14:20:30 GMT

Guys,

I have lost access to most of my client dashboards and many of their networks has ceased working

Re: Dashboard Issues?

Dbhud — Thu, 27 Aug 2020 14:21:00 GMT

Yep just had the same issue and site alerts being sent out.

Re: Dashboard Issues?

Rasmus Hoffmann Birkelund — Thu, 27 Aug 2020 14:22:14 GMT

Dashboard is not the only thing I lost. I got alerts that my entire CMNA kit just went offline?

Re: Dashboard Issues?

SteveBIE — Thu, 27 Aug 2020 14:23:16 GMT

Same issue here (Ireland). Lost dashboard. Also getting alerts for switches but not other devices.

Re: Dashboard Issues?

anythinghosted — Thu, 27 Aug 2020 14:24:56 GMT

I know that my client kit is not offline because they have not txt me yet (a lot are hospitality and open at the moment).

My kit is reporting offline via the emails, but very much up and working. On the status pages, it still says it can connect to the Meraki Cloud.

Re: Dashboard Issues?

GaryShainberg — Thu, 27 Aug 2020 14:26:55 GMT

My own system (UK based but on US servers) is up and running, but client systems are off line and no dashboard access, just going to power up my "Lab" and see what happends

Re: Dashboard Issues?

GaryShainberg — Thu, 27 Aug 2020 14:29:39 GMT

Guys, can you say what country your dashboards are in - perhaps we can localise where the problem is - I am on hold to support.

Re: Dashboard Issues?

nealgs1 — Thu, 27 Aug 2020 14:30:05 GMT

Aaaaaarrrgh! what's going on - just had dashboard alerts my entire network estate has gone offline

Obviously not the case - so assume Dashboard issue - saying everyone not contactable for 25 mins

n173 - no idea where dashboard is - would assume UK, but could be anywhere it's in the cloud 😄

Re: Dashboard Issues?

IanMcC — Thu, 27 Aug 2020 14:32:01 GMT

Same here, also UK based and uk/eu hosted. Everything is up and running although no connection to our dashboard (n39) and incoming alert emails are telling us we're dead in the water. Which obviously we are not.

Re: Dashboard Issues?

Rasmus Hoffmann Birkelund — Thu, 27 Aug 2020 14:32:49 GMT

Dashboard is up on my iPhone browser, and in Chrome Incognito?

Denmark.

Everything is still switching - seems like a dashboard outage.

Re: Dashboard Issues?

RCaldicott — Thu, 27 Aug 2020 14:32:59 GMT

Our networks appear to currently be online (called all sites), but I'm getting Offline notifications from Security Appliances and Switches. Cannot access dashboard. All UK based

Re: Dashboard Issues?

Rasmus Hoffmann Birkelund — Thu, 27 Aug 2020 14:35:49 GMT

I can access Dashboard when in Chrome Incognito mode.

Re: Dashboard Issues?

Paul_Kessels — Thu, 27 Aug 2020 14:36:04 GMT

Here also problems, i'm located in the netherlands.

The portal sites start with N172 and N60

Re: Dashboard Issues?

mteverest — Thu, 27 Aug 2020 14:37:15 GMT

Yup same here using n199. Not sure what that actually means. Does anyone have a link to the region map with these dashboard identifiers?

Based in Nottinghamshire, London and Wales. All showing as down.

Users onsite confirm data still passing as expected via wireless networks.

Re: Dashboard Issues?

Johann2 — Thu, 27 Aug 2020 14:37:43 GMT

Yip down for us too (Ireland)

Re: Dashboard Issues?

nealgs1 — Thu, 27 Aug 2020 14:38:16 GMT

update on my side

UK sites all showing as down on map

France - 1 of 2 down

Germany - ok

Denmark - 1 of 2 down

Spain - ok

Re: Dashboard Issues?

IanMcC — Thu, 27 Aug 2020 14:38:26 GMT

works on the mobile app but not in Chrome incognito mode for me. Although the phone app is also telling me that everything is offline as the devices themselves cant access the dashboard to upload their status.

Re: Dashboard Issues?

GaryShainberg — Thu, 27 Aug 2020 14:38:38 GMT

It looks like my sites that have dashboards based in North America are OK but if the dashboard is UK or Europe, its failed with some sites losing everything and others nothing - odd