topic Re: dashboard.meraki.com down? in Cloud Networking Platform

dashboard.meraki.com down?

MarcP829 — Fri, 15 Nov 2024 07:12:52 GMT

Hi,

anyone else having trouble accessing dashboard.meraki.com ?

Re: dashboard.meraki.com down?

ola.albertsson1 — Fri, 15 Nov 2024 07:15:50 GMT

Yes, got this email o moment ago

Dashboard access issues.

New incident: Investigating

We are aware that some customers are having difficulty either logging into or accessing pages on Cisco Meraki Dashboard. Our teams are actively working on remediating this issue.

Time posted

Nov 15, 07:13 UTC

Re: dashboard.meraki.com down?

CarolineS-Meraki — Fri, 15 Nov 2024 07:16:14 GMT

Looks like this is a known issue (as of about 2 minutes ago!) - please subscribe for updates on the incident on our Status Page: https://status.meraki.net/incidents/t92t28w0nhf8

Re: dashboard.meraki.com down?

Marcel Kamenz — Fri, 15 Nov 2024 07:29:21 GMT

Just wanted to claim a bunch of new APs, not that it was me now 😅

Re: dashboard.meraki.com down?

SamerAl — Fri, 15 Nov 2024 07:29:25 GMT

Hi all,

We are aware of the current issue with the Meraki Dashboard not loading and being unreachable. Our engineering team is actively working to resolve this matter as quickly as possible.
In the meantime, we have updated the Meraki status page with the latest information regarding this issue. We encourage you to check https://status.meraki.net/ for real-time updates as our team progresses towards a resolution.
We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Thank you for your cooperation.

Re: dashboard.meraki.com down?

Marcel Kamenz — Fri, 15 Nov 2024 07:39:07 GMT

Access via the shard (nXXX.meraki.com) directly is working

...but you can't EDIT something:

Re: dashboard.meraki.com down?

JesperDC — Fri, 15 Nov 2024 07:39:07 GMT

Its DNS related, our dhcp scopes thats configured with "Use Cisco Meraki DNS" are pretty down - and now iam not able to change it 😞

By the way the mobile access to the dashboard still works - but cant do a lot in there 🙂

Re: dashboard.meraki.com down?

JesperDC — Fri, 15 Nov 2024 08:26:22 GMT

ITs working now 🙂

Re: dashboard.meraki.com down?

SamerAl — Fri, 15 Nov 2024 10:49:42 GMT

This Issue should be resolved now.

Re: dashboard.meraki.com down?

giacomos — Fri, 15 Nov 2024 11:37:17 GMT

Hey Community,

A quick update that this is now officially fully resolved as of 1 hour ago. For any further issue please raise a Support case or call in.

All the timeline for the incident is available on status.meraki.com

Thank you so much for your patience today!

Giac