topic Re: Deep link does not work as expected in Cloud Networking Platform

Deep link does not work as expected

szymoni — Sat, 16 Nov 2024 19:49:58 GMT

Hi!

I am looking for most efficient and correct way to get direct link to device page in Meraki dashboard.

So far, the best I have found is using deep links:

https://api.meraki.com/manage/dashboard/show?mac={{mac address}}

Unfortunately, it does not work as expected. Instead of device page, it is redirecting me to devices list.

I need to provide links to devices and sm devices only.

Could you please help me finding out how to fix that, or another way to provide direct, external link to device (and sm device)?

Thanks!

Re: Deep link does not work as expected

p.deleuw — Sun, 17 Nov 2024 13:26:47 GMT

What do the brackets represent? I tested this API call with a MAC address from a switch:

https://api.meraki.com/manage/dashboard/show?mac=aa:bb:cc:dd:ee:ff

It works.

Re: Deep link does not work as expected

szymoni — Sun, 17 Nov 2024 13:40:44 GMT

Brackets represent a mac address in format a1:b2:c3:d4:e5:f6
Could it be somehow related to a fact that I am trying to open SM Device page?

Re: Deep link does not work as expected

p.deleuw — Sun, 17 Nov 2024 13:47:28 GMT

Actually, I have no SM Device. I cannot test it. Did you try it with a "regular" Meraki device, like a switch, access point, mx, camera? If it works for you and only a SM device cannot be called like this, your guess seems to be correct.

Re: Deep link does not work as expected

Philip D'Ath — Sun, 17 Nov 2024 19:09:07 GMT

This will be the issue. There may not be a way to link to a client in the Systems Manager network (I don't know).

The documentation does not mention any method for link to clients.
https://developer.cisco.com/meraki/build/deep-links/

Re: Deep link does not work as expected

szymoni — Mon, 18 Nov 2024 10:16:34 GMT

Checked for "regular" devices and it works as expected.
I still need a way to do the same for SM Devices somehow.

Re: Deep link does not work as expected

p.deleuw — Tue, 19 Nov 2024 15:56:41 GMT

It seems that deep links to managed clients are not possible.