topic Re: Wireless Map and floor plans in Cloud Networking Platform

Wireless Map and floor plans

Daniel318 — Mon, 08 Oct 2018 15:41:11 GMT

Floor plan is not saving after configuring? Anyone else having issue or am I missing something?

Thanks!

Re: Wireless Map and floor plans

Shaun Bender — Mon, 08 Oct 2018 16:37:06 GMT

Yes, I had this issue a few weeks ago. Lasted a few days. Then it finally resolved by “magic”.

Re: Wireless Map and floor plans

Daniel318 — Mon, 08 Oct 2018 16:40:12 GMT

Thank you, hope to get a little "magic" myself!

Re: Wireless Map and floor plans

Philip D'Ath — Mon, 08 Oct 2018 18:25:17 GMT

What format is the floor plan in and what size is it?

Sometimes when I have had an issue I save it in another format like PNG. I notice that smaller floor plans (say under 2MB to 3MB) "perform" much better as well.

Re: Wireless Map and floor plans

Daniel318 — Mon, 08 Oct 2018 18:51:04 GMT

Here are the properties.

Going to try from a Mac next?

Re: Wireless Map and floor plans

Paul.sutherland1 — Tue, 09 Oct 2018 01:48:07 GMT

Same problem here

Re: Wireless Map and floor plans

Daniel318 — Thu, 11 Oct 2018 14:21:26 GMT

Appears this has been corrected. I opened up the Map and floor plans tab and found all my floor plans saved. I created another one and verified it was saved immediately. Hope it is working for others as well.

Thank you!