topic Re: Dashboard problems? in Cloud Networking Platform

Dashboard problems?

Nolan Herring — Wed, 08 Jan 2025 16:16:18 GMT

My team and I have all been running into issues with the dashboard loading. Found this link on Reddit that seems to confirm it isn't just us.

https://www.reddit.com/r/meraki/comments/1hvwyg4/issue_with_the_meraki_cloud_when_trying_to_open/?rdt=42988

I didn't see a post here so figured I would add it in case anyone else like me is looking for validation.

Re: Dashboard problems?

Raphael_L — Wed, 08 Jan 2025 16:24:27 GMT

I haven't encountered the issue yet.

Is it only with a specific page ( a.k.a wireless like in the reddit page ?)

Re: Dashboard problems?

Ryan_Miles — Wed, 08 Jan 2025 16:25:31 GMT

There is a specific issue with the AP detail page loading for SAML network only admins. Aside from that I've not heard of broader issues today.

Are you specifically seeing the issue with the AP detail page or other pages?

Re: Dashboard problems?

Nolan Herring — Wed, 08 Jan 2025 16:38:13 GMT

Yeah so this seems then to be exactly our issue. Only seems to be related to the AP page. We are using SAML.

Re: Dashboard problems?

Ryan_Miles — Wed, 08 Jan 2025 16:40:15 GMT

Workaround at the moment is when the page loads the "old" version click the ESC key to stop the page loading. Then you should be able to navigate around the tabs and between APs. If you have the device health tab don't click that or it will launch the "new" version and break the page again.

Re: Dashboard problems?

Nolan Herring — Wed, 08 Jan 2025 16:43:06 GMT

Thank you Ryan. I'll forward this to my team for the interim.

Re: Dashboard problems?

Philip D'Ath — Wed, 08 Jan 2025 19:30:43 GMT

That page is also s-l-o-w to load.

Re: Dashboard problems?

CarolineS-Meraki — Tue, 04 Feb 2025 07:36:01 GMT

Marking Ryan's reply as the solution. @Nolan Herring is this workaround working for your team?

Re: Dashboard problems?

Nolan Herring — Tue, 04 Feb 2025 15:10:19 GMT

Sorry got busy, yes the work-around did work, however the permanent solution has been fixed by Meraki already.