topic Re: Re-association failures in Cloud Networking Platform

Re-association failures

ashmead123 — Mon, 20 Jan 2025 17:48:47 GMT

I am getting a lot of 'Previous authentication no longer valid' and 'temporal refusal' association failures. This happens several times an hour and tends to be mobile devices (iphone and android) when connected to a PSK and an OWE SSIDs.

We have two offices separated by 2 floors. Is this related to associations timing out whilst clients move from one office to another?

Re: Re-association failures

RWelch-USA — Mon, 20 Jan 2025 18:13:47 GMT

Common Wireless Event Log Messages and Issues

Re: Re-association failures

BlakeRichardson — Mon, 20 Jan 2025 18:39:33 GMT

Can you post a screenshot of the SSID settings so we can have a look. Try disabling 802.1r if it's enabled. For the PSK are you using WPA2 or WPA3?

Re: Re-association failures

Philip D'Ath — Mon, 20 Jan 2025 19:49:04 GMT

What happens if you turn off OWE?

Re: Re-association failures

ashmead123 — Tue, 21 Jan 2025 08:19:19 GMT

Thanks but unfortunately, these failure messages are not listed

Re: Re-association failures

Karsten Iwen — Tue, 21 Jan 2025 10:56:24 GMT

I haven't seen this, but just out of curiosity, 542-Ashley?

Re: Re-association failures

ashmead123 — Tue, 21 Jan 2025 12:39:15 GMT

The PSK is WPA2. 802.11r is disabled on both

Re: Re-association failures

ashmead123 — Tue, 21 Jan 2025 12:41:03 GMT

Unfortunately, I cannot do this due to it being a live network. I do see the same issue with the WAP2 PSK network (albeit a lot lees frequent as most people use the OWE network)

Re: Re-association failures

EnterpriseIT — Tue, 11 Mar 2025 12:52:05 GMT

I am seeing the same on our network as well.

Re: Re-association failures

ashmead123 — Tue, 11 Mar 2025 13:12:33 GMT

I spoke to the Meraki help desk but unfortunately, I was not given a satisfactory answer. I was just told that this is not to be concerned about.

More importantly though: I have noticed that the issue has been resolved. The issue appeared to be caused by APs that people were walking past but not being used. Therefore the association process was not being completed.

Re: Re-association failures

RWelch-USA — Tue, 11 Mar 2025 22:14:58 GMT

Good feedback, makes sense.