https://community.cisco.com/t5/webex-administration/webex-remote-admin/m-p/4066725#M1027 <P>We have a user that needs to install a piece of software with the help from our help desk using remote control. When the user is prompted for the admin credentials, the help desk person is unable to enter anything into the dialog box. Is this by design or is there a setting that would allow it?</P> Wed, 15 Apr 2020 20:25:50 GMT EricW38939 2020-04-15T20:25:50Z https://community.cisco.com/t5/webex-administration/webex-remote-admin/m-p/4066725#M1027 <P>We have a user that needs to install a piece of software with the help from our help desk using remote control. When the user is prompted for the admin credentials, the help desk person is unable to enter anything into the dialog box. Is this by design or is there a setting that would allow it?</P> Wed, 15 Apr 2020 20:25:50 GMT https://community.cisco.com/t5/webex-administration/webex-remote-admin/m-p/4066725#M1027 EricW38939 2020-04-15T20:25:50Z