topic Re: Breakout rooms in Webex Administration

Breakout rooms

Rob_ert — Fri, 03 Apr 2020 11:23:23 GMT

Where do I find the breakout room settings? (I am on a paid account)
I must have missed a setting somewhere that turns breakout room functionality on in the call window?
(In Zoom only once you select a setting does it appear in the call window as an icon)

Re: Breakout rooms

Ashish Patel — Fri, 03 Apr 2020 13:55:32 GMT

https://help.webex.com/en-us/8cckd2/Manage-Breakout-Sessions-in-Cisco-Webex-Training

A feature of Webex Training Centre not in Meeting Centre

https://help.webex.com/en-us/nf7jjd5/Set-Up-Breakout-Sessions-When-You-Schedule-a-Cisco-Webex-Training-Session

Other help is at help.webex.com

Thanks

ashish

Re: Breakout rooms

Rob_ert — Fri, 03 Apr 2020 16:50:48 GMT

Thanks in advance for your assistance with this link
https://help.webex.com/en-us/xqsxxt/Get-Started-with-Cisco-Webex-Training

The first instruction says “Log in to your organization's Webex Training site and go to Host a Session > Schedule Training.”

Where do I find this login? I am a one man band not part of an organisation, and am testing this software for my team before getting us to move over from Zoom. Do I need to buy an add on to my account to access this area, as I can’t see it in my account?

Re: Breakout rooms

Regina Schaefer — Fri, 03 Apr 2020 17:10:13 GMT

I also can't find this information anywhere. I hope someone can help us.

Re: Breakout rooms

Ashish Patel — Fri, 03 Apr 2020 21:06:42 GMT

Suspect you dont have the license for Webex training centre then and only have Meeting centre which does not offer break out rooms.

Re: Breakout rooms

Regina Schaefer — Sat, 04 Apr 2020 06:08:48 GMT

How can I get one? I looked everywhere for this information but can’t find it.

Re: Breakout rooms

SiliconRichard — Tue, 14 Apr 2020 07:08:32 GMT

Hi Regina,

If you want to get a video preview either live or recorded of Webex Trainings you can go here: https://help.webex.com/landing/onlineclasses/previousClass/Webex-Training#Overview-of-Webex-Training

If you would like to get access then you will need to contact sales here: https://www.webex.com/training-online.html

Thanks,

Richard

Re: Breakout rooms

EunjooChoi87282 — Sun, 26 Apr 2020 14:58:42 GMT

Hello, Richard.

im about to opening an online class and need use breakout rooms in my sessions as well. I’m using Webex meeting with free account, can’t find any banner to open the breakout rooms.

I read all you comment and checked the training centre as we but can’t find how to use. Seems the break out room is not offered to free account? Other people have this function on their Webex meeting. I do not understand why there’s no breakout room in the session...

would you please give me an advise?
Thank you,

Einjoo.

Re: Breakout rooms

Regina Schaefer — Sun, 26 Apr 2020 16:34:45 GMT

Hi Einjoo,

I'm afraid you won't be able to use breakout rooms with Webex. I am on a paid account and unless my company buys a license for Webex Training, we don't have this feature. But here's the thing: We can't even find the information on how to do that anywhere. We'd have to contact the sales department. I did find the price by googling articles comparing different platforms and well, I understood why it is so difficult to get this information. The price difference between Webex and the competitor is huge!

My advice to you is: Go to that other platform that everyone is using and starts with "Z". Even the free version has breakout rooms (time-limited to 45 minutes per session) and the paid version doesn't cost you an eye.

I'm not happy with Webex at all and the only reason I still use it is because my company has bought the license and still refuses to change.

I hope that helps.

Regina

Re: Breakout rooms

SiliconRichard — Thu, 28 May 2020 16:03:52 GMT

Hi Einjoo,

Great to hear from you! I hope you're doing well. Thanks for choosing Cisco to meet your virtual teleconferencing needs. You may have found us through our Covid-19 page. If not, here is information on current free offers along with information on how we protect you with our security first principles: https://www.cisco.com/c/m/en_us/covid19.html

Webex is a suite of products. We have several solutions to fit various needs.

Here are a few:

Webex Meetings: https://www.webex.com/video-conferencing

Webex Trainings: https://www.webex.com/training-online.html

Webex Events: https://www.webex.com/webinar.html

Webex Teams: https://www.webex.com/team-collaboration.html

The rest can be found under Solutions on this page: https://www.webex.com/

This product comparison page might be useful too: https://www.cisco.com/c/en/us/products/conferencing/product_comparison.html

As for your original inquiry, Breakout rooms is currently a built-in feature with Webex Trainings. We have free online and recorded classes on how to use Webex Trainings here: https://help.webex.com/landing/onlineclasses/previousClass/Webex-Training#Webex-Training-for-the-Attendee

You're probably interested in this one focused on Breakout Sessions: https://launch.webex.com/launch/lsr.php?RCID=bc84a05396b84bb8bd6572882902581f

To get access to Webex Trainings you will have to follow one of the two paths below:

a. Contact a local Cisco partner in your region: http://cisco.com/go/partnerlocator
b. Contact Cisco sales to discuss your needs: https://www.webex.com/contact-sales.html

If you'd like to explore what is currently offered in the Free Webex Meetings plan then here is the current information: https://www.webex.com/pricing/index.html and https://help.webex.com/en-us/n19jg1u/Cisco-Webex-Free-Plan-Features

Lastly, I have been helping teachers and educators. Some have found creative ways to use Webex Teams to create their own type of breakout sessions. We offer free classes on how to create and manage breakouts in Teams. You can register here for a live class: https://help.webex.com/landing/onlineclasses/upcomingClass/Webex-Teams#Overview-of-Webex-Teams
or watch the recording: https://launch.webex.com/launch/ldr.php?RCID=040038065b599825bda03c18c4d53fec

All being said, Cisco is here for you to keep you safe, secure, and productive. We are grateful you have joined us on this journey and hope you continue to stay happy, healthy, and safe.

If you have more questions I am happy to help provide more answers or source the information for you.

Cheers,

Richard

Re: Breakout rooms

SiliconRichard — Sun, 26 Apr 2020 18:17:03 GMT

Hi Robert,

When you get a Webex account you are given a custom site name. It will look something like sitename.webex.com. When you login to the site you should have visibility into current product options to schedule a session. See attached my view from my site. You will see Webex Training on the bottom left.

If you are not sure of your site name then I can help identify it if you message me privately.

Re: Breakout rooms

muirhead — Wed, 27 May 2020 19:17:55 GMT

I am a mediator and have a medation next week where one of the parties insists that we use Webex to do the mediation. I purchased the level above the free Webex to conduct the mediation and in going through the program I see that I don't have breakout rooms, which you need in a mediation. What level do I have to upgrade to so that I can use the breakout function? It would seem to be the training one, can I do that one line where the home page of my subscription has an "upgrade" button.

Thanks for your help

Paul

Re: Breakout rooms

SiliconRichard — Wed, 27 May 2020 20:11:10 GMT

Hi Paul,

Currently, breakout rooms are only built-in with Webex Training. You will have to contact sales to purchase Webex Training.

There are two ways to get Webex Training:

a. Contact a local Cisco partner in your region: http://cisco.com/go/partnerlocator
b. Contact Cisco sales to discuss your needs: https://www.webex.com/contact-sales.html

Thanks,

Richard

Re: Breakout rooms

AhmedSalama9797 — Thu, 11 Jun 2020 10:51:53 GMT

hello,

is there any news about this feature being applied to normal cisco Webex meetings?

Re: Breakout rooms

SiliconRichard — Thu, 11 Jun 2020 15:56:36 GMT

Greetings!

You can vote or comment on our customer feature request portal to receive updates. Here is the link: https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-7

Thanks

Richard

Re: Breakout rooms

William McNine — Thu, 11 Jun 2020 16:05:24 GMT

Yes! Breakout Rooms with video is coming to Webex Meetings! Please continue to look for updates. And remember to check out the Cisco Partner Locator for a Cisco Partner near you. They can offer competitive pricing and they have lots of knowledge to share!

https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/openBasicSearch.do

Re: Breakout rooms

Rob_ert — Tue, 23 Jun 2020 22:23:51 GMT

Is there plan to upgrade the customer experience of Breakout Room at any point in the next few months?

I ask because the usability of Training Centre and Breakout Rooms as it currently stands is significantly below what is expected from customers today.

I’m sure you’ve looked at and used Breakout Room functionality in Zoom, if not I’d recommend this as a start point for what to improve.

Re: Breakout rooms

stroupes — Thu, 27 Aug 2020 01:38:05 GMT

Dear Cisco,

....So has this Breakout Room feature been added to Meetings yet? The last update on this comment thread was in June, promising that it was coming. It's now late August, and all our academic semesters are starting or have started.

Creating Spaces on Webex Teams is not at all the same thing. Breakout Rooms is much more elegant way to have my students discuss in small groups during class.

It's literally the only feature I need for my class, and my university has only a limited number of Zoom licenses, so...if you can't come through on Breakout Rooms, I will probably buy my own Zoom premium account and write off Webex unless it's for staff meetings.

Re: Breakout rooms

DerekD — Thu, 27 Aug 2020 05:10:51 GMT

Check out Explore Training Capabilities in Webex Meetings and What's New for the Latest Channel of Webex Meetings.

The upgrade schedule can be found at Service Upgrades and Scheduled Maintenances and see How Do I Tell What Cluster My Site Is On? to help determine which cluster your site is on.

Re: Breakout rooms

nancy.kane — Thu, 17 Sep 2020 02:35:31 GMT

Any word on the breakout room question yet? I am not sure where to look for the training sessions that were anticipated.