https://community.cisco.com/t5/webex-administration/webex-player/m-p/3940415#M212 <P>Hello,</P><P>&nbsp;</P><P>I'm having issues with my webex player. I'm trying to listen to a pre recorded webinar but the audio doesn't come out on the headphones. I only comes out on the speakers. I can listen to other applications just fine. I'm not sure what the webex player doesn't recognize the headphones. The output is selected to headphones.</P><P>- Updated sound and headphones drivers.</P><P>- Tested different files.</P><P>&nbsp;</P><P>Can you help me?</P><P>&nbsp;</P><P>Thanks</P> Mon, 14 Oct 2019 19:38:35 GMT RicardoLeonHinojosa56194 2019-10-14T19:38:35Z https://community.cisco.com/t5/webex-administration/webex-player/m-p/3940415#M212 <P>Hello,</P><P>&nbsp;</P><P>I'm having issues with my webex player. I'm trying to listen to a pre recorded webinar but the audio doesn't come out on the headphones. I only comes out on the speakers. I can listen to other applications just fine. I'm not sure what the webex player doesn't recognize the headphones. The output is selected to headphones.</P><P>- Updated sound and headphones drivers.</P><P>- Tested different files.</P><P>&nbsp;</P><P>Can you help me?</P><P>&nbsp;</P><P>Thanks</P> Mon, 14 Oct 2019 19:38:35 GMT https://community.cisco.com/t5/webex-administration/webex-player/m-p/3940415#M212 RicardoLeonHinojosa56194 2019-10-14T19:38:35Z https://community.cisco.com/t5/webex-administration/webex-player/m-p/3941346#M214 <P><SPAN>"The correct team of experts to help you are available by raising a case at </SPAN><A href="http://support.webex.com/" target="_blank">support.webex.com</A><SPAN>. That said, once your issue is resolved, we'd love to hear if there was a fix that would work for our extended community. Come on back and let us know how you resolved this. thanks for being an active member of our Webex Community. "</SPAN></P> Wed, 16 Oct 2019 04:53:14 GMT https://community.cisco.com/t5/webex-administration/webex-player/m-p/3941346#M214 mtabrez 2019-10-16T04:53:14Z