topic Re: Enabling the HLOG in Webex TEAMS client in Webex Administration

Enabling the HLOG in Webex TEAMS client

carlo.fontaine@ascom.be — Wed, 24 Jun 2020 13:24:47 GMT

Hi,

In Jabber we were able to configure policies in the jabber-config.xml file to enable the HLOG button.

</Policies>

We have now switched to the Webex Teams app with calling feature enabled in Webex Teams (via Unified CM)

Webex Teams is using the same CSF on our CUCM than the old Jabber client but we are not able to get the HLOG working.

Is this currently not supported in WBX Teams?

Thank you for your help

Mike_Brezicky — Wed, 24 Jun 2020 14:46:47 GMT

If you look at the Coming Soon Tab - https://help.webex.com/en-us/8dmbcr/What-s-New-in-Cisco-Webex-Teams

The Hunt Group feature Set is planned for the July release.

brown3wab — Thu, 25 Mar 2021 21:10:27 GMT

Do you know if this was ever added in the July '20 release? I'm not finding any info on adding the hlog button to Teams.

Marcel :-) — Fri, 26 Mar 2021 12:29:12 GMT

I can do this.
In Webex Teams click on "Call Settings"

brown3wab — Thu, 01 Apr 2021 20:36:10 GMT

Awesome! Did this show up because it's in the CSF config file?