topic Override SSO with WebEx Login in Webex Administration

Override SSO with WebEx Login

Gnarly — Tue, 19 Nov 2019 14:24:19 GMT

How can one override/bypass SSO with WebEx? I have an occasional scenario where certain people need to login with a WebEx ID other than their own, but SSO is configured and gets in the way. I've tried the following:

Sign-Out -> Sign-In -> SSO kicks in and it logs back in with my account automatically

www.webex.com -> sign-in -> WebEx Meetings -> Enter any valid username at all -> SSO Kicks in before I can enter a password

Other browsers/Incognito or private Mode in any browser -> Same result

Using mobile phone that's tied to our network via MDM -> Same result

From the user-standpoint, there ought to be a way I can login to webex without SSO jumping in. Is there a magical URL that I'm missing?

Re: Override SSO with WebEx Login

WillHu — Fri, 31 Jul 2020 06:02:30 GMT

Having the same issue with the desktop client and web browser. Fortunately with Firefox and Chrome in Private/Incognito I was able to get by, but not really fit for what I need. I am hoping to use the desktop client.

If using a Windows device try Shift+Right click the browser icon > Run as different user. I can't guarantee it will work. If you do this to the desktop app it does not open.

Re: Override SSO with WebEx Login

NF-MikeHardman — Sat, 08 May 2021 19:38:57 GMT

My issue is slightly different but still need to bypass SSO on log in. I have one or two generic WebEx accounts for comms and recruitment, these all have email accounts but I don’t want to force SSO for them as multiple users will set up and host meetings for that account.

Re: Override SSO with WebEx Login

lajos — Sun, 09 May 2021 10:01:51 GMT

Is this a classic Webex Meeting Center site or a Teams integrated site? If it is Teams integrated, i.e. you can manage it from the Control Hub as opposed to the Site Admin pages, please drop me a personal message, I may know a possible workaround for you.

Re: Override SSO with WebEx Login

Falko Hoppe — Wed, 23 Feb 2022 09:16:37 GMT

Hi guys,

is there any solution now to this topic? We run into exact the same issue.

Re: Override SSO with WebEx Login

Ratheesh Kumar — Thu, 10 Mar 2022 00:01:02 GMT

AFAIK, there is no bypass SSO for webex. You have to disable SSO

Hope this Helps

Cheers
Rath!

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