topic Re: webex server error in Webex Administration

webex server error

carole.wrixon — Tue, 16 Nov 2021 13:48:40 GMT

I cannot currently schedule any calls. when will the server error be fixed?

Re: webex server error

dtibbe — Tue, 16 Nov 2021 14:13:33 GMT

I just scheduled a meeting without any issues from within the Webex app and also from my meeting site..

When do you get an error? Which error do you get? On which cluster is your meeting site?

Re: webex server error

carole.wrixon — Tue, 16 Nov 2021 14:18:31 GMT

Thank you for replying. When I go into my personal room and try to schedule an appointment, this error appears:

[cid:image001.jpg@01D7DAF4.C4E13D50]

Re: webex server error

Nithin Eluvathingal — Tue, 16 Nov 2021 16:33:58 GMT

Could you share the screenshot of the error ? Does that occur when scheduling a meeting ?

Re: webex server error

carole.wrixon — Tue, 16 Nov 2021 16:37:31 GMT

Hi

I tried to share it earlier but it wouldn't let me. When I open the scheduling screen within my personal room, a separate small window opens up within a few seconds saying "Webex: general server error" and it the schedule button at the bottom of the screen is blacked out so I cannot press it.

Thank you

Re: webex server error

rikardkrvaric — Tue, 16 Nov 2021 20:10:37 GMT

For future reference... Pressing WINDOWS + PRTSCREEN will automatically take a snapshot of your entire screen layout, and save the picture to your Pictures\Screenshots folder.

Or if you press WINDOWS + SHIFT + S, it freezes the entire screen, allowing you to draw an area you want to copy. Only copies to clipboard, doesnt save.

Re: webex server error

jeremy12 — Wed, 17 Nov 2021 15:27:40 GMT

Has anyone found a solution to this error? I have the same problem which started yesterday

Re: webex server error

rikardkrvaric — Wed, 17 Nov 2021 20:02:22 GMT

Do you perhaps belong to Cluster S?

There was "an incident" yesterday - https://status.webex.com/incident/history?lang=en_US