topic Re: Microphone Activation in Webex Administration

Microphone Activation

mselliot — Mon, 17 Jan 2022 19:03:56 GMT

Why does Webex activate the desktop microphone when not in use? It does this many times throughout the day. I simply can not allow this to occur given the nature of my employment.

Re: Microphone Activation

Roger Kallberg — Mon, 17 Jan 2022 19:09:11 GMT

It is because it listens for ultrasound from video devices. You can disable this from settings in the Webex application, “Use Ultrasound”.

Re: Microphone Activation

Matt_W — Mon, 17 Jan 2022 19:13:00 GMT

just keep in mind, if you disable this setting it will no longer be able to auto-detect you are in the room and pair to the room device and you may want to try using Wifi based detection instead. Administration - Manage Wi-Fi Discovery of Cisco Webex Devices

Re: Microphone Activation

Roger Kallberg — Mon, 17 Jan 2022 19:25:39 GMT

For sure. I’m well aware, just giving the OP an explanation on why this happens on a regular basis. Another option would be to enable Use Ultrasound when needed, ie when you have a need to connect with a video device.

Re: Microphone Activation

mselliot — Mon, 17 Jan 2022 22:43:27 GMT

Really appreciate both of your help. Thanks so much.