topic Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD in Webex Administration

Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Packet Dictator — Thu, 23 Feb 2023 08:32:09 GMT

Hi Team,

i need help on voice translation pattern

Webex Calling >>>LGW(CUBE)>>>ITSP

on Webex calling i did not use dial-plan but instead i use predefined number for external calls(outgoing)

However "Webex Calling" doesn't forward 00 or 0 in front, and the ITSP only recognized 0 for NDD, 00 for IDD.

you help is much appreciated.

Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Jonathan Schulenberg — Thu, 23 Feb 2023 10:21:15 GMT

Webex Calling uses ITU-T standard +E.164 formatting. You will need to use a translation rule & profile on CUBE to convert to National Significant Numbering if that is what your provider requires.

Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Packet Dictator — Mon, 27 Feb 2023 09:33:22 GMT

Hi Jonathan,

i was able to address the ndd prefix since webex calling is forwarding "called number" with country code digit, but however still failing to prepend for international calls followed the link you provided, below is the configuration.

voice translation-rule 100
rule 1 /^632/ //
rule 2 /^639/ /09/
rule 3 /^63/ /0/
rule 4 /.+[1-9]/ /00&/ type international international

voice translation-profile OUTGOING_ITSP
translate called 100

dial-peer voice 101 voip
description outgoing_calls_from_lgw_to_SIP:outgoing-LEG2
translation-profile outgoing OUTGOING_ITSP
destination-pattern .T
session protocol sipv2
destination uri ITSP1
voice-class codec 1
no voice-class sip conn-reuse
voice-class sip tenant 11
dtmf-relay rtp-nte
no vad

-----------------------------------------------------

***below is debug logs***

_________Leg1__________

*Feb 23 13:03:08.921: //-1/41149F7D9FA5/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=+(Removed for security reasons)
----- ccCallInfo IE subfields -----
cisco-ani=+(Removed for security reasons)
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=+18882804331
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Interface=0x7FD0AFF348E0, Call Info(
Calling Number=+(Removed for security reasons),(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=+18882804331(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=78514

_________Leg2__________

ccCallSetupRequest:
cisco-username=+(Removed for security reasons)
----- ccCallInfo IE subfields -----
cisco-ani=(Removed for security reasons)
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=18882804331
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Interface=0x7FD0AFF348E0, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=(Removed for security reasons),(Calling Name=Christian Bryan Delos Santos)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=18882804331(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=101, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Jonathan Schulenberg — Mon, 27 Feb 2023 15:11:01 GMT

Your voice translation-rule isn't accounting for the leading plus character. Assuming the DNIS is +18882804331 in the example debug you supplied, rule 4 should be something along the lines of /^\+$[1-9].+$$/ /00\1/

Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Packet Dictator — Mon, 06 Mar 2023 03:31:24 GMT

Hi Mate,

tried your suggestion but fail below configuration was added

rul 3 /^\+$[1-9].+$$/ /00\1/ type internationa international

same debug output from previous

Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Jonathan Schulenberg — Mon, 06 Mar 2023 15:02:55 GMT

Either remove the ISDN TON "type international international" - which is only relevant when using ISDN - or at least change it to "type any international". The rule isn't matching because of this.

Re: Webex Calling Local Gateway Prepend 00 for IDD calls Prepend 0 NDD

Packet Dictator — Tue, 07 Mar 2023 03:16:09 GMT

Hi Mate,

based from the debugs i was able to see that the called number is being analyzed without the “+” and the translation rules you provide does not match, & after adding the following configuration below, the issue has been resolved.

rule 5 /$[1-9]$/ /00\1/

although i did not removed the rule you suggest.

thanks for the solution that you have provided