https://community.cisco.com/t5/webex-administration/customer-journey-analyzer-summary-format/m-p/4804014#M4860 <P>I think there's a bug with the Customer Journey Analyzer. I've got a customer session record visualization that has an Average of Queue Duration column. I have set the format of this column to be H:MM:SS, which is working in the data, but in the table summary at the bottom it is still showing as a number (milliseconds I think).&nbsp;</P><P>Is there a way to control the number format in the table summary as well? I don't see it, and when I set this up originally I don't think it was needed. My users tell me this started about a month ago.&nbsp;</P> Wed, 29 Mar 2023 15:18:39 GMT ssinden 2023-03-29T15:18:39Z https://community.cisco.com/t5/webex-administration/customer-journey-analyzer-summary-format/m-p/4804014#M4860 <P>I think there's a bug with the Customer Journey Analyzer. I've got a customer session record visualization that has an Average of Queue Duration column. I have set the format of this column to be H:MM:SS, which is working in the data, but in the table summary at the bottom it is still showing as a number (milliseconds I think).&nbsp;</P><P>Is there a way to control the number format in the table summary as well? I don't see it, and when I set this up originally I don't think it was needed. My users tell me this started about a month ago.&nbsp;</P> Wed, 29 Mar 2023 15:18:39 GMT https://community.cisco.com/t5/webex-administration/customer-journey-analyzer-summary-format/m-p/4804014#M4860 ssinden 2023-03-29T15:18:39Z https://community.cisco.com/t5/webex-administration/customer-journey-analyzer-summary-format/m-p/4804220#M4861 <P>Hello there seems to be a bug that is causing that.&nbsp;<SPAN>CSCwd93580 , Our Org is effected by this and the TAC engineer was not sure when a fix would be applied.&nbsp;</SPAN></P> Wed, 29 Mar 2023 21:25:26 GMT https://community.cisco.com/t5/webex-administration/customer-journey-analyzer-summary-format/m-p/4804220#M4861 kgroves42 2023-03-29T21:25:26Z